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Medical Malpractice Lawyer
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I am a medical professional myself and had an upper denture placed and paid out of pocket cash for one of the better soft natural dentures they provided. Had 10 teeth removed on top due to trauma from a softball hitting my mouth. Received temporary denture and Had all follow ups over a year and a half and got permanent denture at about 7 months out. I still found myself having to keep going back due to needing more reliners because they were not staying, they were just disappearing and it would be just plain denture plate on palate again and I was still needing occasional adjustments due to fitting issues. My bite instead of bottom teeth to top teeth was not happening, my bottom teeth when biting down was biting on the very inside of the teeth on the denture on top which was causing a hard bite on the denture palate. I explained this to them but they said that was normal. Maybe it was, I don't know. I have excellent dental insurance now and have a dentist that I use for crowns, fillings cleanings etc.... I was having an issue with the denture again so I made an appointment with Aspen. When I went in I explained my situation and was refused service! I had severe ulcerations to the point of abscesses in the back of my mouth because of the sharpness of the very back plate cutting into the tissue of my mouth causing me not to be able to eat or even wear my denture. I was in extreme pain. I was denied treatment all because I shared with them my current dentist had to place a temporary soft liner on the denture 6 months prior because I could not get an appointment soon enough with Aspen to have a liner placed and was in pain then because of plate on palate which was hitting my bone on the roof of my mouth causing me to be unable to eat or wear my denture.....that's all my dentist did, nothing more nothing less just a simple soft liner to give me comfort. I guess maybe I should not have said anything about that to them because I was then told they refused to do anything with my denture because another dentist had "touched" it which "altered" the denture. How a soft liner alters a hard denture once that soft liner is not even there any longer is beyond me but that's what they said. I even told them I would pay out of pocket if they would just trim the hard denture in back cutting into my tissue and they still said no. Unbelievable! I was even going to consult with them about a new denture with implantation that my insurance covered along with a new denture and they were all for talking to me about that, but would not trim the existing denture they made for me in that was causing ulcerated abscesses in the corners of the upper back of my mouth. I just received a call from the office manager wanting to speak to me about new dentures and implantation. I simply said no thank you and I have that covered. My current dentist was in disbelief and said he wouldn't sent his Dog to Aspen. So there it is! Aspen will never get a recommendation from me and I will be sure to spread the word to my 25,000 followers in my local community area I run on social media of how Aspen dental conducts their business.
Trish supported: ….They have lied to me!! Was told that they needed to do $20,000 worth of work and when I told them I couldn't afford that they said ok we'll take all this off and final cost would be $8000. This was to include 10 teeth extractions, temporary partials then permanent partials a few months later. Had extractions and temporary done in August and here we are in December and supposed to have appointment tomorrow for permanent partials and receive a call saying "oh we can't do those until you have the other $12,000 worth of work". I would have never had any of it done had they said I had to have it all done prior to placing permanents. I have never been able to wear the temporaries so here I am unable to chew food for the past 4 months and don't have the money to do all that work!! I am at a loss of what to do now :(
Stacie supported: ….My experience is a little different with Aspen dental. I went there for a second opinion for implants because I noticed snap in option. The first dentist I went to had this option as well , but for financial reasons I was weighing my options by comparing the snap ins vs an all on 4 permanent teeth. To my surprise this company is gauging folks, or scaring folks into debt. They gave me a price of $51,000 for the full procedure. The other not only was it $29,000, but it wasn’t a cheap 3D print set. I’ve decided to go with permanent implants which was still even cheaper than their snap ins at $39,000 which even covers temps and the final which are zirconia. These folks need to be stopped immediately from for their ethical conduct.
No place in healthcare for used car sales people. How anyone with a shred of ethics or morals could work there is beyond belief.
Brian supported: ….Aspen Dental in Longview Texas told my daughter she had cavities and needed a root canal. I took her to another dentist. The new dentist said she had no cavities at all and did not need a root canal. Aspen is out for the big money even if they have to mutilate someone’s mouth without cause to get that money
Rhonda supported: ….You’re not alone — a community of supporters is ready to back you.
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