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Consumer Protection Law
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I also have the Volkswagen ID4 Pro and the issues are actually not uncommon and known to Volkswagen. Volkswagen needs to take responsibility for the impact this has had on owners.
Laura supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesWe were victims of a VW Jetta 'dirty' diesel that was supposed to be clean. It was such a difficult, long drawn out process to get rid of it and get some money back. Never buying a VW again. They could have done more to make it easier, make it right, but they didn't and they lost repeat customers. Shame!
Kevin supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI have leased a 2024 ford bronco heritage model from Suburban motors, Victoria, bc thinking it will be a good purchase but in the last 7 months I been in the shop 5 times and after 3 battery replace, 1 transmission replaced and 1 driver window motor replace I still don't trust this vehicle. There are a lot of reddit post of bronco having transmission, engine and battery failure just within a year of purchase and the dealership doesn't care. They won't replace the vehicle, don't take any accountability that they have sold a lemon. If this petition gets approved it would really help me instead of me paying monthly amount regardless of all the issues.
My last suggestion to whoever is reading this don't buy or lease from them.
Amrinder supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI'm stuck with a 2011 Chevrolet Cruze with a defective coolant system due to GM using cheap hoses and gaskets. Numerous hoses blown while driving, 6 replacement water pumps and continuous coolant leaks from every hose and gasket starting on day 1 after driving this vehicle off the dealers lot. GM Canada refuses to acknowledge this problem and has resulted in a class action lawsuit.
Lorelei supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI am dealing with this exact situation for the past 6 months. My car has been on the dealership lot for over 72 days with no resolution. Its a lemon and as they attempt to fix the problem, more damage is caused. I am beyond words and this has taken a toll on my health and day to day life. BC needs a law to help consumers. Enough is enough!
Tracy supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI bought a new 2016 Ford Focus with a faulty transmission. Took it in to a Ford dealer for service where they gaslit me and pretended nothing was wrong. Later, it came out that Ford knew of the issue during production but decided to sell the defective cars anyway. They lost a class action lawsuit, but the payout was nothing compared to the headache and all the time wasted.
Trevor supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI also purchased an ID4 and it has spent almost as much time at the dealership being "repaired" as on the road. Consumers need support against these large companies who are pushing vehicles to the market before they are ready.
Heather supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesI’ve had my Silverado EV at the dealership 4 times in the 5 months I have owned it for the same problem. This last time they tell me they are waiting for parts that are not available. It has been at the shop for a total of 37 days, with no plan or timeline for repairs other than could be 2 weeks or could be a year they don’t know. This law would be very helpful!
Philip supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesWell, I believe a lemon law in all provinces would definitely help out many years ago. I had to use the lemon foundation organization gentlemen in Toronto Ontario. They wrote the book on lemon vehicles. I had a Ford Windstar 98 after buying it we had major problems We still had warranty, but the engine blew. I took it back to Ford at another dealership to honour it. WarrantyThey told us it would cost thousands and thousands of dollars to take engine apart to find out what was wrong with it. We had to pay out our own pocket if we wanted this done we fight with ford Canada for quite some time it even was left down of their lot for 2 to 3 months/finally we had to pay close to 70% of the cost to get a new engine put in when they returned we still have problems. We took her on a long road trip and found out going 300 miles is the brake line or the transmission line went. We were stuck along the side of the road. We had to get it towed to Banff Alberta. It’s out there for for a while before Ford would agree to back to the dealership I believe lemon law would be great in all provinces for the consumer in any car that they buy the consumer has to have a voice, and I believe that the people has our premier should be aware of this happening. I’m very sorry that you’re having major problems with your vehicle and that you had to go through all this. You are very positive person. I’m glad to tribunal decided to buy the vehicle back our legislation and all provinces should have this. It would be better to the consumer as well as any dealerships. Thank you.
Michael supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesAs someone who works in the auto industry, I see firsthand the immense frustration and financial burden that consumers face when they unwittingly purchase a "lemon" vehicle. It's a problem that's far more pervasive than many realize, and frankly, the current system in Canada offers woefully inadequate protection.
From my vantage point, it's clear that consumers are often forced to jump through an absurd number of hoops, at their own considerable expense, just to address recurring and often debilitating problems with their vehicles. This isn't about isolated incidents or user error; these are frequently consistent issues that span entire model lines, indicating a systemic flaw. And what's truly infuriating is that the manufacturers are, more often than not, well aware of these defects, yet they do little to proactively correct them or offer meaningful recourse to affected buyers.
The current landscape, particularly outside of Quebec's relatively new "seriously defective automobile" law, largely relies on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). While CAMVAP can be a valuable tool for some, it still requires consumers to invest significant time and effort, and even then, the outcomes can be unpredictable. The process can feel like a David and Goliath battle, with individual consumers pitted against well-resourced manufacturers.
It's high time for stronger, more uniform consumer protection laws across Canada. We need legislation that:
Defines "lemon" clearly and consistently: This would provide a solid legal framework for consumers to understand their rights and pursue a resolution.
Streamlines the resolution process: Consumers shouldn't have to spend months or years fighting for a repair, replacement, or refund. There should be a more efficient and less financially draining path to justice.
Places greater accountability on manufacturers: If a manufacturer is aware of widespread defects, they should be compelled to act decisively, whether through comprehensive recalls, easy buyback programs, or substantial compensation, without making consumers go through an arduous, costly process.
Reduces the financial burden on consumers: The costs associated with repeated repairs, diagnostics, and potentially legal fees can be crippling. Consumers should not be penalized for a manufacturer's failure to deliver a quality product.
Buying a vehicle is one of the most significant investments many people make. It's not just about transportation; it's about safety, financial stability, and peace of mind. When that investment turns into a nightmare "lemon," consumers deserve more than just sympathy – they deserve robust, accessible, and effective protection. It's time for our consumer protection laws to catch up with the realities of the auto industry and truly put consumers first.
Will supported: Support a Lemon Law for B.C.: Protect vehicle owners from defective vehiclesYou’re not alone — a community of supporters is ready to back you.
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