Signing this under a fake name because this woman is well known to ask her Facebook friends to get information on anyone who speaks out against her. She asks for their addresses, places of work, car make/model/plates, family members names,addresses, places of work, etc. as per her own words “I just like to have information on my enemies”… if that doesn’t tell you enough about who she is, idk what else will. This is just STRANGE and stalker-like!! There’s no reason to keep logs of everyone who speaks ill of you and then try to attain all of their personal information to keep along with it. People are allowed to have their own opinions, not like you, disagree with you and anything else against you. That doesn’t mean you stalk them and ask others to find out everything they possibly can about you. These behaviors point so serious mental health problems that aren’t being addressed.
I'm a former Lisa Diaz supporter. I thought she was genuinely helping the community members in need, and this investigation stuff was nonsense. I'll be honest, I tried to give her a heads about this petition, but the way she reacted and blocked from the the scanner group in response showed me that I was wrong to support her and this cry for an official investigation is warranted. INVESTIGATE LISA DIAZ!!
I am considering selling my home due in part to the frustration with the constant/recurring power outages. If it rains, my neighbor and I have to prepare as if a hurricane is coming and we will be low priority for restoration. However, the people across the street from us always have power. The issue is obviously EQUIPMENT related. $600 power bills in the summer are the norm. I was told because I have an inground pool…my bill is higher in the summer. Well guess what….my pool stays open year round. Make it make sense, please.
They don’t send me a physical bill or notice to pay until after it’s due, charging a late fee, and there’s no option to auto pay. I can imagine this is even more frustrating for the elderly people in this area, who may not know how to sign in online early to pay it.
Late summer of 2024 I received a bill that was over $1000. I live alone! Made two attempts to have this ERROR fixed was told they would send someone to reread the meter. The guy came out, asked me to turn all water inside off and by the time I got to the window to see him check it he was gone. Improper meter readings. Bessemer utilities continued to tell me I had a leak on my property. I had two professionals come out only to confirm what I knew, and that was that I did not have any leaks inside or on my property. I advised them that the bill had a clerical error that was obvious and still nothing was done to bring resolution to the situation. Let's not mention that my lights go out at least 5-6 within a month and this is not due to weather. I'm glad someone is trying to get help about the awful service we receive.
I pay my dad's bills. For the past 3 months his bill from Bessemer Utilities has arrived after the due date. It was due on Feb 25th and he still hasn't received the bill. This company operates like it is 1970. Utilizes a 3rd party to pay online which causes a fee. Paying by phone takes almost 5 minutes. Can't even see actual bill online. I refuse to pay until I can view an actual bill, not just meter readings or a customer service agent telling me how much is owed.
Bessemer Utilities is the most corrupt, incompetent, dishonest and unprofessional company I have ever dealt with. Personally they applied an unpaid balance to me for a home I never rented because I made a one time payment with a check. When that individual left with an unpaid balance they attached it to my name even though I was not the one holding service.
Now at my current residence I am experiencing them mailing bills after it is due. My deliveries are always on time so this is due to their negligence of not sending the bill. I honestly wish that they could just dismantle this company and replace with another provider. I know all companies have their issues but Bessemer Utilities is horrible and takes pride in treating the customers like nothing.
We moved to Hueytown from Georgia just over 6 years ago and ove never lived anywhere with a water/sewer bill so high. Typical water and sewer bill everywhere I've lived would typically be 40-70 bucks a month. Our here is at a minimum 130ish, the most recent bill which we never received in the mail (another issue with them) was $170. Nothing has changed in our usage.
They never ever send the bills out on time. It's due on the 7th, late on the 17th and IF they even send a bill at all it will show up around the 11th or 12th, sometimes much later than that. Don't get me started on the miserable attitudes of the people that work there should you need some assistance or a question answered. It's ridiculous
My husband and I lived in the Bessemer/McCalla area for 10 years and during that time we had Bessemer Utilities as our electricity and water service provider. They were absolutely terrible! Our home had two water meters - one for the house and the other for a sprinkler system. We discovered that they were billing us for usage on both...even though we did not have a sprinkler system installed in our yard. There were also numerous occasions when they made errors on our bill. After we moved they never returned our deposit, even though we were told more than once that it was in the mail. Our tenants also reported having issues with Bessemer Utilities to the point of having to go to the mayor to report their fraudulent practices. This company needs to be investigated for corruption.