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Dealership
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With over 18 years of automotive diagnostic and repair experience, as a mentor in the automotive industry seeing the issue of being paid for work performed a daily if not hourly occurrence it’s discerning to not only seasoned technicians but new comers whom want to start a career in this industry. The law makes it difficult for technicians to not only pay their bills, support their families but also purchase the needed and required tools to perform the extreme amount of work the manufacturer requires on their vehicles for “free”. This is in no way acceptable in any other industry, but yet more work, time, and knowledge is required daily for no compensation due to unrealistic guidelines and processes required by the manufacturer. This has got to end or automotive technicians will cease to exist in a time where the most technologically advanced vehicles are being released to date without proper quality control engineering from the manufacturer causing constant and unfortunate problems for the consumer.
Nick supported: Advocate for Fair Compensation for Automotive Technicians on Warranty RepairsSeveral states have made more new laws such as Minnesota,Illinois and New York requiring these manufactures pay the dealers and technicians the same labor times rates as charged the retail customers.These are already federal laws in all 50 states.Neither the dealers or the factories can dictate these labor times.They can only ask technicians for bids and what they are willing to agree to prior to the work being performed.100% a legally protected activity in all 50 states for flat-rate technicians to dispute or disagree with any labor times.Same as car crooks given the ability to tamper with the time clocks and a fox in the henhouse scenario.These warranty repairs must be left open to competitive market forces and a bidding process.Even worse is them leaving it completely open to their discretion after the work has already been performed.I have been robbed 16 hours on a single job because they said that I didn't type the letter 'D'.THOSE LABOR TIMES ARE ONLY WHAT I AGREE TO PRIOR TO THE WORK BEING PERFORMED!
John supported: Advocate for Fair Compensation for Automotive Technicians on Warranty RepairsThis is an area of the industry that definetly needs change. Time studies done by these manufacturers are done in a setting where all special tools are accounted for and ready to go, on brand new vehicles that have not suffered years of rust belt abuse. The times manufacturers pay especially for diagnosis is unfair. It doesn't matter if you spend 3 days chasing a intermittent problem your lucky to get them to pay 3 tenths of an hour for your efforts.
Thomas supported: Advocate for Fair Compensation for Automotive Technicians on Warranty RepairsI was a technician at a dealership for over ten years. I left due to unfair pay. There’s no reasons service writers should make more than technicians. Let alone the bonuses the advisors would receive on top of better pay. Sooner or later all of your good technicians will leave the industry.
brian supported: Advocate for Fair Compensation for Automotive Technicians on Warranty RepairsAs a former technician and current service advisor I work side by side with the people that are hit the hardest by “warranty rates”. I’ve seen these men/ women spend hours diagnosing a customers concern to only receive .3 or .5 (no where near what they should be paid). These men/ women are responsible for the safety of members of our communities. People wonder why it is so hard for shops to find good hardworking technicians. This is the reason, they are not paid what they deserve.
Abby supported: Advocate for Fair Compensation for Automotive Technicians on Warranty RepairsYou’re not alone — a community of supporters is ready to back you.
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