To Himalayan Bank Ltd.

Dear Sir/Madam,

We are writing this notice on behalf of thousands of customers who rely on your mobile banking app for our day-to-day transactions. We have noticed that your mobile banking app is outdated and lacks 90% of the modern technology features that are necessary for smooth banking transactions.

You understand that technology is constantly evolving, and it is important to keep up with the latest trends to provide the best user experience. However, your mobile banking app has not been updated for a long time, and this has caused inconvenience to your customers.

We request you to update your mobile banking app as soon as possible with all the latest features that are available in the market. If the app is not updated, it will be difficult for us to continue banking with your institution as we rely heavily on mobile banking for our transactions.

If there is no update to the app, we have no choice but to close our accounts and switch to a bank that offers modern and updated mobile banking services. We hope that you take this matter seriously and take prompt action to update your mobile banking app.

Thank you for your attention to this matter.

Sincerely,

Himalayan Bank Users