

This call will be recorded for quality assurance purposes :: GIVE ME A COPY


This call will be recorded for quality assurance purposes :: GIVE ME A COPY
The Issue
Tell Congress. Consumers have a right to copies of recorded conversations that Corporations make and keep of sales and service calls.
Companies and corporations routinely record conversations between themselves and consumers, and store these conversations on their servers for years and years.
As consumers, we hereby claim and demand the right to know when a company or corporation makes and keeps such recordings, and also the right to obtain copies upon request or demand.
If the purpose of the recording is to accurately document the details, representations, and understandings of these calls, then it is only fair that all parties have unfettered access to these records.
Consumer Advocate Chris Elliott (Contributor to MSNBC, National Geographic Traveler, Tribune Media Services, and The Washington Post) notes that if consumers had access to the recorded conversations made by companies we call to purchase goods or services that it would "eliminate all of the "he said/she said" arguments that arise after a call. You would know exactly what the customer service representative said."
REGARDING THE AUTHORITY OF PETITION
"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances." - SOURCE :: FIRST AMENDMENT, UNITED STATES CONSTITUTION

The Issue
Tell Congress. Consumers have a right to copies of recorded conversations that Corporations make and keep of sales and service calls.
Companies and corporations routinely record conversations between themselves and consumers, and store these conversations on their servers for years and years.
As consumers, we hereby claim and demand the right to know when a company or corporation makes and keeps such recordings, and also the right to obtain copies upon request or demand.
If the purpose of the recording is to accurately document the details, representations, and understandings of these calls, then it is only fair that all parties have unfettered access to these records.
Consumer Advocate Chris Elliott (Contributor to MSNBC, National Geographic Traveler, Tribune Media Services, and The Washington Post) notes that if consumers had access to the recorded conversations made by companies we call to purchase goods or services that it would "eliminate all of the "he said/she said" arguments that arise after a call. You would know exactly what the customer service representative said."
REGARDING THE AUTHORITY OF PETITION
"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances." - SOURCE :: FIRST AMENDMENT, UNITED STATES CONSTITUTION

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Petition created on July 2, 2010


