Telstra: Stop exploiting sick patients with your cruel policy

The issue

I have now taken over this petition as a last request from my sister before she died, I hope I can do her proud by her petition bringing about this change.  This is her campaign per the story that she has written here: 

I was in hospital in pain and would’ve done anything to distract me from that pain and loneliness - but Telstra charge patients $13.50 a day for patients to access free to air channels.

Not only is this a rip off, it’s robbing vulnerable patients of much needed money which they need to spend on their health. Telstra is only interested in lining their own pockets. They don't care about sick kids whose parents can’t afford this exploitative charge.

I’m on a disability pension. Many elderly people around me were similar to me - we can’t afford to be ripped off by Telstra.

Hospital was hell for me. I had stomach and bowel problems. In my ward of four, one patient pressed the buzzer every two seconds. She just wanted attention, something to take her mind off her pain and fear - but not at a cost that’d make her choose between a few free to air TV channels and essentials like food.

An anorexic patient in my ward had a nurse watching her 24/7. She looked so stressed. She weighed 29k and couldn’t move. I spent my last few dollars on an expensive Telstra TV voucher for her. It made her so much happier. But I could only afford one day.

The government should never have allowed this dodgy deal that allows Telstra screws patients. The least they could do now is scrap the unethical profit making.

Imagine how many sick and vulnerable people Telstra could help if they ended this disgusting greed, preying on the poor and sick to make the fat cats fatter.

61,588

The issue

I have now taken over this petition as a last request from my sister before she died, I hope I can do her proud by her petition bringing about this change.  This is her campaign per the story that she has written here: 

I was in hospital in pain and would’ve done anything to distract me from that pain and loneliness - but Telstra charge patients $13.50 a day for patients to access free to air channels.

Not only is this a rip off, it’s robbing vulnerable patients of much needed money which they need to spend on their health. Telstra is only interested in lining their own pockets. They don't care about sick kids whose parents can’t afford this exploitative charge.

I’m on a disability pension. Many elderly people around me were similar to me - we can’t afford to be ripped off by Telstra.

Hospital was hell for me. I had stomach and bowel problems. In my ward of four, one patient pressed the buzzer every two seconds. She just wanted attention, something to take her mind off her pain and fear - but not at a cost that’d make her choose between a few free to air TV channels and essentials like food.

An anorexic patient in my ward had a nurse watching her 24/7. She looked so stressed. She weighed 29k and couldn’t move. I spent my last few dollars on an expensive Telstra TV voucher for her. It made her so much happier. But I could only afford one day.

The government should never have allowed this dodgy deal that allows Telstra screws patients. The least they could do now is scrap the unethical profit making.

Imagine how many sick and vulnerable people Telstra could help if they ended this disgusting greed, preying on the poor and sick to make the fat cats fatter.

The Decision Makers

Telstra
Responded
We’ve been listening closely to what you’ve all shared with us. Any conversation about patient health and well-being is an important one, and one that we welcome. We have been delivering patient entertainment services to 11 hospitals in South Australia in partnership with SA Health since 2012. Any decision to change these services, including pricing, must be made together with SA Health. We have brought this petition to their attention and look forward to discussing with them ways we can improve patient entertainment services, including options on how to make free to air entertainment more accessible to all patients, after the SA election. In addition there a few other considerations: - The current pricing covers costs for hardware, network, licencing and maintenance associated with providing a health compliant device to watch TV at the bedside – this is not a free service for SA Health or us. - The service we provide includes streaming and on-demand movies, internet and telephone as well as free to air TV. - SA Health covers the costs of entertainment service access for many specific types of patients, including those in the chemotherapy units, renal dialysis units, palliative care, and Department of Veteran Affairs Gold and White card holders. We are committed to working with SA Health to implement any changes to in-hospital entertainment in the hospitals we service.

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Petition created on 16 February 2018