Practo Needs to Stop Misusing Doctor's Data

Practo Needs to Stop Misusing Doctor's Data

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Rahul Agarwal started this petition to practo

Practo offers subscription based software to doctors for lead generation and record keeping of patients . We have been using practo for 2 years now and have come to know that they are using our patient data and selling it to other doctors. This is highly unethical and is costing doctors a lot of money in lost revenue. We have enough proofs to justify our stand wherein patients who booked appointment with our clinic were sent customised offers from competitors as soon as they booked appointment with us. This resulted in loss of business to hundreds of such unsuspecting doctors. Patients started cancelling appointments without any reason because they started getting better deals from competition.

We demand that practo respond to all our queries in a class action suit that we are filing against practo. We urge all doctors to come together in this initiative and at the same time boycott practo from our community . 

We have spoken to around 10-15 doctors who complained of similar issues. In fact a lot of doctors in South India have already stopped using practo. We need to come together to support this initiative against a corporate that is trying to use it's might  and power to suppress individuals who are too small or busy to file a legal case against them. We want to get support from all doctors so that we can go with full force against practo to make them pay damages which will run into 100s of crores.

People have raised such complaints earlier as well and this is their response. 

"A common complaint we get is that a patient who received SMS from Practo also then receives SMSes from other vendors. The fact is that it is quite trivial, and a common practice in SMS marketing, to target consumers basis specific sender codes. Let’s take an example that illustrates this."

Here is the link where they themselves claim that there are lot of complaints where doctors have expressed their findings but to no avail.

https://blog.practo.com/practos-response-to-false-and-misleading-internet-rumours/

Practo thinks they can conveniently get away by such stupid answers. No marketing company can get access to our appointment data except for practo. We have recorded all such cases where customers never got an SMS for root canal treatment in his entire life, but magically gets an SMS from clove the day after he schedules an appointment with me for root canal.

We will fight for what is legally ours. Nobody can deny our rights to us.

We urge all to share this and support this in social media as well so that we get the required financial support and media coverage . 

I can be contacted only through my email id rahul.agarwal123@yahoo.com. I would not like to disclose my identity so that practo does not try to use other means to stop this initiative. 
 

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