Pacific Coffee & Starbucks: Offer drinks to stay before single use cups

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Dear Pacific Coffee/Starbucks,

Every day, thousands of people take to your stores in Hong Kong for a coffee and something to eat. For myself, personally, one reason for me visiting both Pacific Coffee and Starbucks is that I appreciate the ever-present option of plant-based milks, as I do not consume dairy. It is primarily for this reason, as well as the wonderful atmosphere of your stores that both myself and many others, frequent your chains.

There have been countless times, however, when I have visited your stores and seen roughly 90% of the customers drinking inside with a takeaway cup. From my experience in other locations around the world, I believe it is very easy to simply ask people whether or not they will be drinking in or taking away. There is a huge throwaway culture in Hong Kong, and I think that a small action like this could make a huge difference at no extra cost, whilst boosting your image as an eco-friendly company.

According to Pacific Coffee and Starbucks' websites respectively, you state:

'In 2015, Pacific Coffee was awarded a 5 Years+ Caring Company. This award recognizes our long-term efforts in corporate social responsibility, another stamp of approval by the Hong Kong public that we hold dear.'

'Environmental Stewardship: We share our customers' commitment to the environment.And we believe in the importance of caring for our planet and encouraging others to do the same. It is our goal that by 2015, 100% of our cups will be reusable or recyclable.We will also work to significantly reduce our environmental footprint through energy and water conservation, recycling and green construction.'

I will not ignore the fact both Pacific Coffee and Starbucks HK do great work in the community, however I feel to really reflect your statements on your websites, it is important you tackle waste at its source.

Recycling rates in Hong Kong, as we are all aware, are incredibly low, and there should be more of an emphasis put onto reduction as opposed to recycling.

It is for this reason I believe a simple question to each customer asking whether or not they will be drinking/eating in or not, where mugs are available, could make a huge difference.