LIDL: Stop alienating disabled customers and provide wheelchairs and scooters in store!
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Whilst Tesco, Sainsburys, Morrisons and ASDA all provide mobility aids in their large stores, LIDL UK still fails to provide basic accessibility aids in ANY of their stores.
After recently becoming disabled after a spinal injury, I was incredibly disappointed to learn that there are NO mobility aids in ANY Lidl store. No wheelchairs, no scooters.
This is a decision which has been made by head office. This is a decision that head office have made, likely to maximise profits at the expense of treating their disabled customers with decency and respect.
The ironic thing is Lidl has probably lost millions in profit, because a low cost supermarket is more appealing to those on low incomes who cannot work due to their disabilities. I used to spend hundreds of pounds a year at my local store, yet now I am forced to take my custom elsewhere, as I cannot walk around the store unaided without suffering severe agonising pain.
It is also further insult to injury that you partner with, and idolise British able bodied sports teams to sell your products, yet you disrespect your disabled customers by not even offering them a wheelchair.
Lidl UK. Do the decent thing, and provide mobility aids in all of your stores.
It isn't that difficult, but it is shameful you don't do this already...
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