PLEASE SUPPORT MIDAANA’S VOICE GRASSROOTS MENTAL HEALTH CARE REFORM PETITION PART 1

VIEW CHANGE.ORG PART 2 LINK "Require Body Camera Be Worn On Mental Health Workers": https://c.org/gm9FghzW4M

LONG READ, BUT IMPORTANT READ 6 PAGES:

NOTE: THIS CASE IS STILL PENDING GOING ON THREE-YEARS WITH NO MEDIA COVERAGE

HOLD CAROLINA OUTREACH 2023 ACT TEAM ACCOUNTABLE FOR GROSS NEGLECT TOWARD BLACK CLIENT

A MOTHER’S CONTINUING FIGHT FOR HER 28-YEAR OLD SON’S MENTAL HEALTH RIGHTS WHO SUFFERS FROM A SEVERE MENTAL ILLNESS AND AN INTELLECTUAL DISABILITY. WE CALL HER MENTAL MAMMA BEAR. YOU CAN FIND MORE TO THE STORY AT https://www.youtube.com/@mentalmammabear

Handle for all social media is @midaanasvoice

Email:   midaanas.voice@gmail.com   

We, MIDAANA’S VOICE© (Mental Illness Disability Advocacy & Awareness Network of America), on behalf of the severely mentally ill and intellectually disabled community, implore oversight entities North Carolina Department Of Health and Human Services, Alliance Health LME/MCO, Raleigh City Council, Wake County Commissioners, and any other oversight entity to FULLY investigate and hold accountable by FIRING the CAROLINA OUTREACH 2023 ACT (Assertive Community Treatment) TEAM at 3012 Falstaff Road, Raleigh, NC, for gross mental health negligence, harm and danger toward their severely mentally ill (smi) and intellectually disabled (id) 25-year old African-American client, who was suffering from a schizophrenia psychosis crisis in 2023; and hold the Psychosocial Rehab Specialist (PSR) accountable for allegedly substantially injuring her client. The above pictured ACT Team under CAROLINA OUTREACH, A MENTAL HEALTH AGENCY failed to "ACT" in a timely and proper manner to PREVENT HARM AND DANGER FROM OCCURING. This ACT Team consisting of a psychiatrist - Dr. Steven W, nurse - Susan S, therapist – China G, psychosocial rehab specialist (psr) - Crystal, team lead – Stewart S (not pictured), and supervisor – Simran M, were FULLY AWARE that their client was in a MENTAL HEALTH CRISIS, and needed IMMEDIATE INVOLUNTARY COMMITMENT to PREVENT HARM AND DANGER from occurring. However, ACT Teams PRIDE themselves on preventing hospitalization. Hospitalization would mean that  ACT Teams "failed" at their job of helping their clients to stay safe, stable, and secure in their living environment with less restrictive means. The oxymoron is that the ACT Team psychiatrist will prescribe anti-psychotic medication, but in the same breath they will tell family members that "we cannot make them take their prescribed medication; or make them take injections". Instead, this ACT Team ignored the underlying concern of their client, and watched him rapidly decompensate in his mental health. Their client lived [alone] in an Alliance Health LME/MCO (Medicaid overseer of mental health services) Transitional Community Living (TCL) Supportive Housing funded through the Alliance Health LME/MCO housing program. The disabled client received Medicaid and SSI, which covered a fraction of the cost of his housing, and provided mental health supportive services which was REQUIRED to LIVE ALONE in the supportive housing program. This ACT Team was HIRED by the mother to "visit" their client at his residence 2x a week during normal business hours providing medication management, therapy which included becoming acclimated in their community, and independent living skills which included "rides" to grocery stores and other appointments. This ACT Team "worked" with their client for almost three-years without incident. Their client has NEVER been involved in the CRIMINAL JUSTICE SYSTEM, nor has he ever been on NON-PRESCRIBED MEDICATION, DRUGS, OR ALCOHOL. Their client was mostly quiet, respectful, and kept to himself. A times in their client’s life, he would FALL OFF from taking his multiple and complex medication regimen, and would become noticeably agitated, and would SINK into psychosis. The client fought hard enough through his psychosis to seek emergency services by calling 911, which was also in his crisis plan. The client who has never driven a vehicle due to his intellectual disability would be transported by emergency services to the local hospital. Sometimes the emergency room would turn the voluntary commitment into involuntary commitment, and the client would be transferred to psychiatric inpatient stay for up to  30-days of treatment and care. He would return back to his residence in STABLE condition, and the ACT Team would resume providing outpatient mental health services at his residence. Then COVID CAME, and the ACT Team started "visiting" less and less, and would provide telehealth. The client’s mother and only family member in the state would help her son as much as possible by doing grocery runs for her son. She also helped her son clean his apartment, and took him to his other appointments because the ACT Team would say they couldn’t due to staff shortages. The client’s mother, also his Health Care Power Of Attorney (HCPOA), would also stay involved with the ACT Team to ensure that her son’s mental health needs were being met. Even still, the mother could only speak on her son’s behalf if he expressed his concerns to her, but when he was in full psychosis, it was difficult for him to do so. In turn, the mother would plead for the ACT Team to do something like RE-ADMIT him to involuntary commitment, because after COVID, inpatient hospitalization for mental health drastically decreased to a seven-day stay in his case at least – and yes, the client was willing to go back because he felt safe there until his psychosis fully subsided, and then he would continue to improve his independent living skills. The hospital would discharge the patient still NOTICEABLY unstable, BUT the hospital would "SAY" the patient was stable. Again, the client would return to the emergency room via emergency services begging (by saying that he needed asylum) to be re-admitted for his mental health psychosis crisis only to be TREATED LIKE A NUISANCE - often involving security escort off the premises. This back and forth to the emergency room went on for months to where the client was not receiving proper mental health treatment and care so as to not become a harm or danger; or become harmed and put in a dangerous situation. The ACT Team would basically tell the mother that "we cannot go over the hospital’s head, and if they say he is stable, then he is stable". The ACT Team nurse would also say, "we cannot make client’s take their medication or make them take an injection, BUT we will keep MONITORING him and IVC (involuntarily commit) IF NECESSARY. Well, it was necessary for months to RE-IVC their client, and the ACT Team psychiatrist who had authority, neglected to do so, which LED TO a harmful and dangerous situation. The client’s apartment was becoming a hazard due to him being UNABLE to complete daily living skills due to his psychosis; and in his unstable condition, not even his mother could reason with him to help get his apartment back in livable conditions. Also, as much as she tried, his mother COULD NOT just make him go to the hospital unless he was willing, and when his psychosis worsened, his will to fight to go on his own would weaken, and he would deny needing to go to the hospital; but clearly he did need to go. The thing is you (family and friends of an adult) just can’t call emergency services on someone for being in psychosis. They have to be in ACTIVE harm or danger – a threat to self or others in the moment. That goes for anyone mentally ill or not. Being agitated and talking to oneself does not meet criteria for IVC. Side Note: This is a 2023 story, today in 2025, there are more resources for family to ask for help i.e., 988, but please don’t say contact NAMI. NAMI is a great resource, but they are also biased. They do not help in certain cases, at least not in regard to this client’s family, even though they were founded on schizophrenia. HOWEVER COMMA, THIS CLIENT ALREADY HAD AN ACT TEAM OF 2 ½ YEARS IN PLACE THAT DIDN’T DO SH*T, EXCUSE US, DIDN’T DO ANYTHING EXCEPT COLLECT MEDICAID REIMBURSEMENT. Meanwhile, the PSYCHOSOCIAL REHAB SPECIALIST - PSR (not much older than the client) continued to "visit" her client SEEING AND KNOWING that he was VISIBLY UNSTABLE, and that his apartment was VISIBLY UNSAFE to ENTER. Not only that, but the client VERBALLY informed the ACT Team PSR that he no longer wanted THEIR services (frankly because he was not receiving the help he needed from them, which was to HELP him get back into the hospital for longer treatment and care). Instead of following their client’s wishes aka HIS rights, the PSR  would come back and ASSERTIVELY (THE “A” IN ACT) COAX her client by saying that her JOB was to ENTER HIS apartment to SHOW HIM HOW TO CLEAN OR HE WOULD LOSE HIS APARTMENT – the apartment condition was the basis of the forthcoming incident. It may have been her job duty, but she should have been reassigned because of conflict brewing between the two. There were morning ACT Team meetings where they clearly discussed the matter according to the ACT Team’s notes in the client’s records obtained by the HCPOA – his mother -  after the incident. The notes revealed the horrifying neglect toward their client which the mother has been fighting for mental health justice for almost three-years now. The ACT Team would SMILE at the mother just like the headline photo, and assure her that THEY were closely monitoring her son, but just as it happens behind closed doors, the ACT Team was poorly treating her son, and in his psychosis, and also trying to be independent, he was not able to convey his feelings to his mother. The mother’s complaints to the ACT Team about her son getting re-ivc’d went ignored, and she was figuring out the next course of action to take, but the incident happened before she could take further action. Again, the ACT Team was smiling in her face, and they assured her they were keeping an eye on him, so she didn’t question the team per se, she questioned THE BROKEN MENTAL HEALTH SYSTEM and the poor criteria for IVC, because apparently her son did not meet criteria of ACTIVE harm and danger, UNTIL harm and danger ultimately occurred, which is asinine. Now, MIDAANA’S VOICE is fighting for REFORMED PREVENTATIVE MENTAL HEALTH CARE, SERVICES AND TREATMENT for all, and hope more families will come forward with their own stories, and stand-up and fight for better mental health treatment, care, and services for their adult loved ones, because families like this mother aren’t listened to or respected even as HCPOA, which is just as important as guardianship, except less restrictive. Families do not want to see their out-of-character, non-violent loved ones locked away in an asylum as decades before,  they want outpatient mental health services such as ACT Teams to STEP UP AND DO THEIR JOBS TIMELY AND PROPERLY, and ADVOCATE FOR IVC/RE-IVC for client  safety. But sadly this is how the UNDERSERVED low insurance such as Medicaid provided communities are treated. What is sadder is that in most cases of harm and danger if the severely mentally ill even survives the incident will not receive hospital mental health care, instead they will receive jail/prison mental health care - which is no care at all. In 2023, this client was in a mental health crisis not receiving the care he needed, and was suffering in his apartment probably contemplating taking his own life. The mother questioned (advocated) the ACT Team over and over as to why the hospital didn’t keep him longer. The ACT Team nurse also acknowledged that the client did indeed "FIRE" THE TEAM, but he also ASKED FOR A NEW TEAM (another agency) as he KNEW having a support team was required, it’s just that he no longer wanted to work with THIS CAROLINA OUTREACH which is his right. Instead, the therapist went back with the PSR (two young white beautiful ladies), and they COAXED their client (a young black disheveled man that is tall and handsome, but not scary looking) to "STICK" with them (if nothing else, he was a Medicaid reimbursement check to them), and he did not “put up a fight” for a lack of a better word. Instead, HE COMPLIED within his intellectual disability ability. Contrary to what people may think, this young man doesn’t like to argue, fuss, or fight except with his X-Box virtual friends - some call that being competitive. Nor does he appreciate being yelled at, but who does. He will in a low voice state his needs and concerns, which people probably mistake him as being a weak black man, and when the team rebutted, he probably just agreed to continue with them as to not to stir up trouble, or be seen as trouble and uncooperative, because he IN FACT did not want to lose his apartment. He was just too mentally sick to keep it up, and needed help -but first he needed mental health help at a hospital longer than 7-days - and his mother would have swept in and cleaned his apartment the best she could.  His mother was also listed as his representative payee, and could keep up with his rent and utilities while her son was getting the treatment that he needed. His mother is what is known as a remote caregiver, which worked well for both mother and son. This doesn’t mean that he doesn’t get agitated when pushed or not listened to, as with anyone mentally ill or mentally healthy. There is something called being provoked, which the mother believes the PSR purposely did to her client because he tried to fire her aka make her look bad. Let us interject here that if this Black man WAS A SCARY BIG BLACK MALE who was capable of meeting all his daily living skills on his own, why would he want, need, or qualify for ACT TEAM SERVICES?? And if he was so scary and intimidating, why did these beautiful ladies have no problem entering HIS apartment alone any other times during the 2 ½ years they have been his mental health provider?? That is because this Black male was NOT A THREAT to them or anyone else. He was in a MENTAL HEALTH CRISIS, and needed help which the ACT Team FAILED TO PROVIDE. The PSR CHOSE TO RETURN back a week later to "get" her client to clean instead of getting him placed back in the hospital, or STEPPING UP SERVICES e.g., group home, for HIS SAFETY because they "couldn’t" make him take his medications, and his environment became unsafe. It’s not that he didn’t try to take his medications on his own even with the pill box organization, it’s just that sometimes his MIND/THOUGHTS/VOICES convinced him to STOP TAKING THEM. THAT IS WHAT SCHIZOPHRENIA DOES. Being clearly agitated, and being told to stop utilizing the emergency services, the client was becoming su*cidal. The client had stopped eating. The client could be heard yelling late at night, and the psychiatrist and team were fully aware of this. Yet, the PSR CHOOSE TO ENTER the clients apartment on FEBRUARY 15, 2023 under these becoming a "harm and danger" conditions to get him to clean. An ALLEGED FIGHT BROKE OUT, and the PSR ran out the apartment screaming an ASS@ULT had occurred, and there was blood everywhere – but not Her’s as initially thought by detectives (info given per the mother’s conversation with the detective). During the altercation, it was the client who was substantially injured according to the detective, and He -the client needed surgery. For almost three-years come February 2026, the client has been sitting in the detention center WAITING for a psychiatric bed NOW, WHEN HE NEEDED THE BED IN 2023, and the case is still pending. However, unlike the recent CHARLOTTE LIGHT RAIL MENTAL HEALTH RELATED INCIDENT, AND THE MOST CURRENT WAKEMED HEALTH AND HOSPITAL MENTAL HEALTH RELEATED INCIDENT IN GARNER which WAS TELEVISED AND THERE IS VIDEO of those incidents and similar, this 2023 incident even with YELLOW TAPE cornering the client’s apartment, was NOT COVERED by MEDIA. No one videoed at the apartment complex in this day and age of social media? The client who was in PSYCHOSIS has been deemed UNFIT TO PROCEED TO TRIAL AT THIS TIME, and the PSR aka alleged st@bber, has gone on to work at another mental health job without being fully investigated. The PSR has also gone on a wonderful trip to PARIS this year – per public social media knowledge. The PSR also on her public social media page has spewing racial posts mainly regarding Black people (BLM), comments like "white privilege" is made by her social media friends, and there are reposts of black face drinking iced water -  even though she has "Black friends".  The PSR has a 2021 public mugshot herself for DUI allegedly. The PSR may have some mental health issues herself, and the mother is trying to find out if the PSR was also a peer support worker, which would explain a lot. None of this would be known had it not been for this case and MIDAANA'S VOICE in depth investigation. That is why MIDAANA'S VOICE calls for stronger vetting of potential mental health worker employees. Some companies do look at social media, and do a quick internet search on top of the standard criminal back ground check, but apparently not with the PSR. The PSR who made the decision to ENTER AN UNWELL CLIENT’S APARTMENT IN UNSTABLE CONDITIONS made poor decisions as a mental health worker. The PSR has made numerous horrible allegations against her client with whom she has entered her client’s apartment several times before, and has driven her client to Walmart several times without incident. BUT, ON FEBRUARY 15, 2023, the PSR is now claiming that her client who "FIRED" HER AND THE ACT TEAM JUST TWO-WEEKS PRIOR is NOW A "HARM AND DANGER" AKA "A MENTALLY ILL MONSTER THAT NEEDS TO BE LOCKED AWAY FOR GOOD" AKA "A BIG BLACK SCARY LIGHTSKINNED MAN". And this PSR has been nicknamed #mentalhealthcrystal. Despite the TRUMPED UP allegations and charges that the criminal justice system is using to try and send this "never bothers anyone" young Black man up the creek, this client is INNOCENT UNLESS PROVEN OTHERWISE and even so, IT SHOULD BE SELF-DEFENSE ON THE CLIENTS END. If anyone reading this automatically believes the PSR's one-sided story merely because she worked in mental health (inadequately trained), merely because she is a pretty young woman, merely because she is white, merely because she is petite, is BIASED, AND does not understand that anyone can be a "WOLF in SHEEP clothing". Remember, she st@bbed her client allegedly, and ran out crying wolf of ass@ult. We, MIDAANA'S VOICE, are not saying nothing happened, because clearly the client being st@bbed shows that a "fight" per what the team lead told the mother did occur. The question is what precipitated the fight? The brewing conflict between the two that was not properly addressed by the ACT Team staff by removing the PSR from the clients team? The client is the real victim of Carolina Outreach’s mental health care abuse, harm, and danger. Please sign this petition to Hold Carolina Outreach and their 2023 ACT Team accountable for failing to provide timely proper services, treatment and care including involuntary commitment to prevent harm and danger of what could have been a FATAL visit on February 15, 2023. The client could have D*ED from his st@b wounds - then would it have made the news?????!!!!! We, MIDAANA’S VOICE, are speaking up for the Severely Mentally Ill and Intellectually Disabled voiceless according to Proverbs 31:8-9; and we are wanting to help the client’s mother get answers including was the PSR CERTIFIED AND QUALIFIED TO WORK WITH THE SEVERELY MENTALLY ILL POPULATION? DID THE PSR ALSO SUFFER WITH A MENTAL ILLNESS? AND WHAT DOES “SYSTEMATIC CHANGE MEAN” which is the only response the ACT supervisor Simran M gave to the mother, but wouldn’t elaborate. Also, why did Stewart S, not call the mother until 8 p.m. when the could have been fatal incident happened at 3 p.m.? As a mother dreads, that 8 p.m. phone call was scary to hear. She could feel something was wrong deep in her bones all that day, and what she felt was the pain of HER SON BEING ST@ABBED BY #mentalhealthcrystal. Please sign this petition, and help put pressure on oversight entities mentioned above to hold the ACT Team accountable. NCDHHS AND ALLIANCE HEALTH LME/MCO only gave Carolina Outreach “a slap on the wrist” because this case has not be televised to be scrutinized; and the mother is not satisfied with the outcome of the briefly looked into of the complaint. The mother chose and trusted Carolina Outreach to provide excellent ACT Teams services to her son so that he would become stable and independent in his community. They not only failed him, but they also failed to meet his mother’s high expectations of their mental health services, and as his HCPOA, she is calling for accountability. BASICALLY, NCDHHS AND ALLIANCE HEALTH LME/MCO IS BIASED. ESPECIALLY ALLIANCE HEALTH BECAUSE THEY PROVIDED THE HOUSING VOUCHER. PLEASE HELP #FREEMMB4K RECEIVE MENTAL HEALTH JUSTICE for the HARM, DANGER, AND NEGLECT he endured from Carolina Outreach. WakeMed Raleigh also turned this client away in his mental health crisis in 2023, as they failed to “ACT” in time to prevent the recent Garner WakeMed Emergency Room mental health crisis fatal Incident. WakeMed should be held accountable also, but this petition is focused on Carolina Outreach. Again, this case is ongoing, help make this petition reach the news finally for the purpose of sparking a conversation to create change in the broken mental health system for all the SMI’s and ID’s!!! Thank you.

“IGNITE THE LIGHT AND FIGHT FOR MENTAL ILLNESS RIGHTS BECAUSE AFTER IS TOO LATE” -MIDAANA’S VOICE

#FREEMMB4K

#THEMIDAANASMILEACT

#AFTERISTOOLATE

#SMILIVESMATTERTOO

#MIDAANASVOICE

#MENTALHEALTHCRYSTAL

“SMI LIVES MATTER TOO!!” - MIDAANA’S VOICE

PHOTO OBTAINED VIA ACT TEAM MEMBER'S PUBLIC SOCIAL MEDIA ACCOUNT