The NJ MVC (Dmv) recently changed their system in their agencies statewide. The result is that wait times OFTEN exceed 5 hours! The DMV is well aware of the issue but since they have spent so much money on this new system they don’t want to shut it down as it would look bad for the individuals on the ladder who implemented it. This is factual and was admitted as such by officials in Trenton who were not involved in this fiasco. Driving schools, car dealerships and the every day customer are suffering tremendously, all because a few people in charge are too stubborn to care. Businesses and individuals are losing time and money. Enough is enough. If you can’t handle the workload, hire more employees, don’t take it out in the citizens of New Jersey!

if this means firing some people then so be it. Raising prices IF the services improve, so be it. But taxing us and the making us wait 6 hours because of Dmv incompetence and lack of basic human compassion is ridiculous. Change, BIG CHANGE, is needed in the Nj mvc ranks. This can not be allowed to go on.