Extend Fitness First Parramatta GYM Operating Hours

22

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The issue

Extend Fitness First Parramatta Operating Hours

To:

CEO, Directors & Executive Management
Fitness First Australia / Fitness & Lifestyle Group (FLG)

We, the undersigned members and supporters of Fitness First Parramatta, are collectively requesting an extension of the club’s operating hours as an urgent priority.

We value the gym, its facilities and community and want to continue our memberships here. However, the current hours—particularly on Fridays and weekends—do not adequately accommodate the varied working and personal schedules of members.

CURRENT HOURS

Monday–Thursday: 5:30 am – 10:00 pm
Friday: 5:30 am – 7:00 pm
Saturday: 7:00 am – 7:00 pm
Sunday: 9:00 am – 7:00 pm

PROPOSED HOURS

Monday–Sunday: 5:00 am – 12:00am midnight

Alternatively: secure 24/7 member access where operationally feasible.

WHY THIS CHANGE IS NEEDED

Parramatta is a major business and residential centre serving people from diverse professional and personal backgrounds, including corporate professionals, shift workers, healthcare and construction workers, retail and hospitality employees, business owners, students and parents.

A gym serving such a diverse community should provide operating hours that reasonably accommodate different work patterns, lifestyles and personal commitments.

Friday is particularly restrictive. Many members finish work around 5:00–6:00 pm and, after commuting and other commitments, may not arrive at the gym until 7:00–8:00 pm. With the current early closing time at 7pm, completing a workout on Friday can be extremely difficult or simply not possible. Members should not have to rush directly from work or structure their entire Friday evening around limited gym hours.

Fitness should be able to fit alongside work, family, social commitments and personal life. More flexible weekend hours would provide the same benefit to members with different schedules.

IMPACT ON MEMBERSHIP

Operating hours are an important factor when choosing a gym. Restricted access can discourage prospective members from joining and may cause existing members to consider alternatives offering extended or 24/7 access.

Many of us want to continue training at Fitness First Parramatta and confidently recommend the club to our friends and colleagues. Improving access would support member satisfaction and retention while making the club more attractive to new members.

24/7 ACCESS & A PRACTICAL SOLUTION

Fitness First promotes 24/7 access as part of its membership offering at selected clubs, and Fitness First Parramatta has previously appeared in online promotions/listings as offering 24/7 access. However, this is not currently the case at Parramatta.

We understand that extending fully staffed hours may have operational implications. If full staffing throughout the proposed hours is not feasible, management could consider secure member-only access outside staffed hours, 24/7 access, or a trial of extended hours to assess actual member demand.

OUR REQUEST

We ask the CEO, Directors and Executive Management of Fitness First Australia / Fitness & Lifestyle Group to treat this matter as an urgent priority, review the current operating arrangements and provide members with a timely formal response.

We believe this is a reasonable and practical request that better reflects the needs of the Parramatta community while supporting both existing and prospective members.

We urge Fitness First management to consider the collective voice of its Parramatta members and take timely action to improve access to our gym.

Many thanks! 

Gym Members at Fitness First Parramatta 

Petition Updates