https://www.wsbtv.com/news/local/atlanta/man-sues-city-atlanta-after-getting-water-bill-more-than-50000/RNN4OTDPLRAA5P2HIKTX5ULKHU

Petition for Change: Holding Atlanta Watershed Accountable to the People

Atlanta Watershed has operated for far too long without accountability to the people it is meant to serve. It has become clear that the current system is broken, leaving residents with unexplained high bills, poor customer service, and a refusal to resolve longstanding issues. Watershed has proven time and again that it cannot and will not change on its own. It’s time for us, the people, to demand that change.

This petition is about more than just reforming a department—it’s about standing together to challenge a system that isolates and overwhelms individuals. The truth is that Watershed thrives on dividing us, making each customer feel like they’re facing their struggles alone. But together, we are stronger. Together, we can demand the accountability and service we deserve.

A New Vision for Watershed

This petition demands that Atlanta Watershed embrace a New Vision, one that prioritizes proactive customer service, transparency, and fairness. We demand a utility provider that:

1. Respects its customers by addressing billing discrepancies with urgency and honesty.
2. Responds to complaints instead of ignoring them until legal action is taken.
3. Learns to do business with us on our terms, because their way hasn’t been working.

4. Other service providers, like Georgia Power or major banks, handle high customer volumes with systems that work. They alert customers before issues escalate.  Georgia Power notifies its users when energy usage spikes, and banks instantly alert clients to suspicious account activity or unusual charges. Why can’t Watershed do the same? Instead of waiting until bills skyrocket or errors become insurmountable, Watershed should be proactive in monitoring accounts and communicating with its customers. This lack of foresight and care is unacceptable, especially for a utility that affects every household in Atlanta.

The Power of Us

Real change happens when people come together to hold broken systems accountable. By signing this petition, you are sending a clear message to Atlanta Watershed and city leaders:

We will no longer tolerate mismanagement and dishonesty.

We demand a customer service system that serves all of Atlanta’s residents, not just those who fight the hardest.

We will not let Watershed continue business as usual—because business as usual has failed us.

This isn’t just about fixing today’s problems; it’s about creating a future where Atlanta Watershed respects the people who pay for its services.

Why Your Voice Matters

Every signature is a step closer to the change we all need. Signing this petition is not just a symbolic act—it’s a declaration that we refuse to accept broken systems that harm Atlanta families. When we come together, we can force Watershed to finally listen, learn, and change its ways.

Watershed cannot reform itself. It will only change if we demand it. So, let’s demand it—together.

Sign this petition today and join us in building a stronger, more accountable Atlanta Watershed for everyone!

Thank you for your support,
Ronald Petty Jr.