Bank of America offered Susan Leonard of Northern Michigan a HAMP trial loan modification in 2009. After completing her trial payments on time, Susan was told by Bank of America that she would be receiving permanent loan modification documents. Those documents never arrived and after making 25 payments on time, Bank of America sent the 26th payment back to her and proceeded with foreclosure. Susan's home was auctioned on December 21, 2011.

Unfortunately this type of unfair and deceptive behavior is all too common. HSITrust hears stories similar to Susan's every day. Please join us in demanding that Bank of America rescind Susan's foreclosure and prevent this from happening to other homeowners!