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Telstra


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Petitioning Telstra

Telstra: Stop exploiting sick patients with your cruel policy

I was in hospital in pain and would’ve done anything to distract me from that pain and loneliness - but Telstra charge patients $13.50 a day for patients to access free to air channels. Not only is this a rip off, it’s robbing vulnerable patients of much needed money which they need to spend on their health. Telstra is only interested in lining their own pockets. They don't care about sick kids whose parents can’t afford this exploitative charge. I’m on a disability pension. Many elderly people around me were similar to me - we can’t afford to be ripped off by Telstra. Hospital was hell for me. I had stomach and bowel problems. In my ward of four, one patient pressed the buzzer every two seconds. She just wanted attention, something to take her mind off her pain and fear - but not at a cost that’d make her choose between a few free to air TV channels and essentials like food. An anorexic patient in my ward had a nurse watching her 24/7. She looked so stressed. She weighed 29k and couldn’t move. I spent my last few dollars on an expensive Telstra TV voucher for her. It made her so much happier. But I could only afford one day. The government should never have allowed this dodgy deal that allows Telstra screws patients. The least they could do now is scrap the unethical profit making. Imagine how many sick and vulnerable people Telstra could help if they ended this disgusting greed, preying on the poor and sick to make the fat cats fatter.

Lyndsay Iwanicki
61,116 supporters
Petitioning Telstra

Stop Telstra from sponsoring Anti-Semitic Roger Waters!

Telstra is supporting the anti-Semitic BDS promoting Roger waters for a concert tour of Australia, which is wrong. Why should we as a community, living in one of the most multi-cultural cities in the world support a company that chooses to support someone such as Roger Waters who supports the BDS movement, which does nothing towards a cause for peace. If they choose to sponsor someone who is clearly bigoted and biased in his opinions then they obviously don't value our business.  

Peter Bretman
2,260 supporters
Victory
Petitioning Vodaphone

Please credit all calls made by your customers to family and friends in Vanuatu!

Vanuatu has been devastated by Cyclone Pam and many people in Australia need to call their family and friends in Vanuatu and make sure they're ok. This can't happen in a 60 second phone call! People are often making multiple calls which go to message bank and they are charged for all of those ones too. Follow the lead of New Zealand mobile phone companies and credit all calls to Vanuatu for a month!

Lisa Hall
700 supporters
Closed
Petitioning Telstra, Tasmanian State Government

Mobile Phone Coverage for Mathinna, Tasmania

The community of Mathinna and surrounds are fighting to have the serious issue of phone service being delivered to the area addressed for the safety of not just residents but tourists alike.  Mathinna is a hotspot for campers, fishers, motorbike riders and more. It's local pub is regarded as one of the best remaining country pubs in the country and since its new ownership it has been considered a gem by locals who regularly visit for a drink or chat. However, the area is a total black spot for mobile phone coverage and concerns continue to rise for local and tourist safety.  The general public that visit this small town deserve to feel safe and at ease during their country outing, or at least feel as though if they were in trouble they could contact help.  If an individual was involved in a car accident or had gotten a snake bite, there would be no possibility of them reaching out to emergency services without this. The community is begging for the installation of a mobile phone tower to be constructed for the safety of all.  Please sign this petition and have your say. 

Bradley McGill
670 supporters
Closed
Petitioning Telstra

Medowie internet exchange congestion

I want to get support from the community to encourage Telstra to provide the residents of Medowie and surrounding areas with a internet exchange that supports the community. Many households are not getting the service they are paying for and many households can not even get connected. We all rely on our internet services for business and recreation. I encourage everyone that is wanting to our services to meet our communities growth and usage demands to please, sign this petition. Thank you.

Adrian Drummond
393 supporters
Petitioning NBNCo , Malcolm Turnbull, Bill Shorten, Telstra, Justine Elliott, David Wright

NBN Fibre to the curb Ballina

The people of Ballina deserve Fibre to the Curb NBN Technology. This is the proven best Technology for the NBN (short of Fibre to the premises), and NBNCo has decided only parts of the shire will get this advanced technology, while the majority will be placed on the inferior troubled Fibre to the Node. We ask NBNCo & our Federal Leaders to change this economic disparage of Ballina Shire residents, and ensure every premises in the Ballina Shire be connected to Fibre to the Curb, future proofing us for the major upgrades in Technology coming from future upgrades to up to 1 gigabyte per second, not the limited 25 megabytes per second that often does not deliver! Its not too late, as most the area is in the planned stage, so the connection delivery can be changed to ensure everyone is provide the best option, and not dependant n where you live.

Scott Underwood
390 supporters
Petitioning https://www.facebook.com/Telstra , thetelstrateam@online.telstra.com

Make Telstra accountable for lack of service, support and communications

Unhappy Telstra customers - here is your opportunity to make a difference. Bad experience from Telstra? - regarding lack of support, problem solving, rectification of faults, customer service, overcharging, slow internet, poor phone coverage and dispute resolution. Telstra is currently the most complained about Telecommunications organisation to the Telecommunications Industry Ombudsman. I have had many discussions with Telstra customers and have had many issues unresolved for many years and this seems to be a common issue.  With Telstra Communications being one of the big Corporations that stand over the little guy with nowhere to go and no support. So if they won't listen to a little guy that is unhappy, we will get numbers that will get them to sit up and listen.  

Brad Smith
272 supporters
Closed
Petitioning Department of Information and Communications Technology, Telstra, PLDT, National Telecommunications, smart, GlobeTattoo , Sky Broadband

Faster Internet Speed in the Philippines

In this modern world, Internet is a need, not a want. Why? First of all, effective communication. We do not live on a world where snail mails are a thing; today, the faster we could send and receive messages, the better, because time is very important right now. Second, most of transactions happen online. Shopping, banking, you name it! Lastly, we use internet for knowledge. For progress. More people rely on internet for researches because it is more easy to access. Unlike books, where you have to scan manually the whole thing.  We want to address the repeated disappointments, the false promises of a faster, more efficient, more reliable internet. It is possible that someone is trying to monopolize, but it wouldn't be that big of an issue if the internet (in the Philippines, in general) is lightning-fast. Hopefully, through this, we can solve the conundrum of paying a little bit too much for an internet speed that isn't even worth the money. (Castelo said network in the Philippines is "pricier than those in Japan and Korea" - Rappler.com) Mr. Cu showed us a chart that gave everyone an idea why Internet speeds are so slow in the Philippines, which has some 15,000 cell sites all over the country. In comparison, Vietnam has 55,000 cell sites, Indonesia 76,477 cell sites while Thailand has 52,483 cell sites. Even Bangladesh beat the Philippines with 27,000 cell sites. This means that the work of the telecom companies is cut out for them. While telecom providers are more than eager to build more capacity with more cell sites, they are hostages by the bureaucracy of the local government units, or worse,corruption. www.philstar.com%2Fopinion%2F2016%2F03%2F31%2F1567862%2Freasons-why-our-internet-speeds-are-so-slow&h=7AQFvEbvl "The Philippines has one of the slowest internet services in Asia, placing 21st out of 22 countries, according to analytics firm Ookla." We are appealing to the Local Government Units to cooperate with the telecommunications company to build more cell sites. The Local Government must not delay the giving of permits to the Telecoms. Cooperative Learning Project of the Subject Empowerment Technologies, Grade 11 - Section Provincia Hispaniae, Colegio San Agustin, Biñan City Laguna, Philippines

Net For Speed
264 supporters
Petitioning Telstra

Help us get Mobile phone coverage in saltwater coast point cook

We are paying top dollar for mobile phone plans to get no service in the home !! Telstra vodaphone or Optus need to bring a tower to point cook !! It’s 2017 we are 20ks from Melbourne CBD and we have no phone signal!!!    When I am in an emergency it is impossible to even contact 000 it is a hazard please everyone sign help our community get the service we deserve !!! 

Josie Fleming
238 supporters
Petitioning Telstra, AFL

The AFL and Telstra to make the AFL Media accessible now!

Aussie Rules football is the national sport in Australia, which has many millions of fans. Yet it is not accessible for more than five million Australians; closed captioning and transcripts for videos and podcasts are not provided.  The AFL and Telstra have publicly declared that they are committed to being inclusive and accessible. The reason that this is not being done is unknown. This kind of accessibility is for: 3.6 million Australians who are affected by hearing loss. More than 500,000 whose first language is not English. It is also beneficial for native English speaking Australians who can turn the sounds off and watch videos on their phones without disturbing others. It would help them with their spelling too.  Solution: Telstra to put the CC button on videos, the AFL to make closed captioning and transcription mandatory.  For more than one quarter of the Australian population, please do this.

Dylan Beasley
164 supporters
Telstra: Stop exploiting sick patients with your cruel policy

We’ve been listening closely to what you’ve all shared with us. Any conversation about patient health and well-being is an important one, and one that we welcome. We have been delivering patient entertainment services to 11 hospitals in South Australia in partnership with SA Health since 2012. Any decision to change these services, including pricing, must be made together with SA Health. We have brought this petition to their attention and look forward to discussing with them ways we can improve patient entertainment services, including options on how to make free to air entertainment more accessible to all patients, after the SA election. In addition there a few other considerations: - The current pricing covers costs for hardware, network, licencing and maintenance associated with providing a health compliant device to watch TV at the bedside – this is not a free service for SA Health or us. - The service we provide includes streaming and on-demand movies, internet and telephone as well as free to air TV. - SA Health covers the costs of entertainment service access for many specific types of patients, including those in the chemotherapy units, renal dialysis units, palliative care, and Department of Veteran Affairs Gold and White card holders. We are committed to working with SA Health to implement any changes to in-hospital entertainment in the hospitals we service.

5 months ago
Telstra: Stop exploiting sick patients with your cruel policy

Thank you for your comments regarding free to air TV in hospitals. Charging for TV and other services is widespread across Australian hospitals with different providers charging different rates for these services. In major South Australian public hospitals, patient entertainment (that includes TV, internet access, on demand movies and telephone) is accessed via bedside computers. In these hospitals there is no cost for patient entertainment in children’s, renal dialysis, spinal, burns, haematology, oncology, hospice and palliative care wards. For any further information about the South Australian hospital services, please contact the bedside computer information line on 1800 028 680 or go to the SA Health website:

6 months ago
Stop Telstra Penalising Customers for Paying

Thanks for taking the time to share your feedback about the fee we charge some customers for receiving a paper bill or paying in person or via post, which we do not make a profit from. You are not charged this fee if you are a Pensioner, Low Income Health Care Card Holder or only have a home phone service with Telstra. We understand you may not have easy access to receive and pay your bills online. If you are not exempt from this fee you will be charged $1 if you get your bill online and pay in person or by post. You will be charged $2.20 if you receive a paper bill and pay online or over the phone. You will only be charged $3.20 if you both receive a paper bill and pay in person or by post. You can read more about the fee and how it is applied on our website. If you have any further questions please feel free to get in touch online, in store or over the phone.

3 years ago