Save lives ! Regulate Supported Accommodation for vulnerable adults by CQC “Chanté’s Law”
United Kingdom
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Supported Living
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When I was a care assistant in a retirement home some of us would do nails once a week, it wasn't a requirement for us to do this - it was a case of if u wanted to do it then u could. I didn't have any training in nail care, I was 17 years old but I enjoyed doing it. I found it lovely and enjoyed the conversation, usually discussing their lives and experiences and it made them feel happier. Some residents didn't have visitors so only had a good conversation when they were having a bath, hair care once a fortnight or nail care. There were a few residents who had dementia so it was hard to have a conversation but some of the stuff they came out with was hilarious! Since being diagnosed with type 2 diabetes I've been told by my gp that if I need my toe nails cutting I have to go to pediatry, but it's so difficult to get an appointment with them so my daughter does it for me. Maybe that's why carers don't feel they can do nails anymore as diabetics are told they have to have specialist care for their feet, but it's a shame as they are missing out on conversations and some nice 1 on 1 time. Maybe it needs to be made clearer to carers what they can and can't do and add a to do care list where nails are done once a week / fortnight depending on how many residents live there. The elderly have so many amazing things to talk about and I'm blessed I got the chance to listen to so many, and think about the ones who don't get a chance to have a conversation with family or friends. They are the ones who need carers to sit down with them and just talk and listen, even if only for 20 minutes.
Nicola supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsA few years ago, as a carer working for an agency, one of my jobs was to shave clients, I had received no training on how to do this properly yet was expected to carry out this potentially injurious task. How can something like my inept attempts at shaving the poor gentlemen be allowed to go on yet a less complex or risky basic nail trim be disallowed? These institutions have a duty of care and that includes appropriate and proper assistance in all personal hygiene tasks as needed.
Michelle supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsMy mum was in a care home until her untimely death in April 2024. Mum was on the list to have her nails cut every 3 months by a podiatrist, but this was definitely not the case! But we were billed just under £30 for the privilege of NOT having them cut, the reason being if mum said no, then the podiatrist would walk away, but still bill the family!! We tried to get this stopped, but we were billed for the 4 years mum was in the care home & the home manager would just shrug her shoulders! Absolutely disgraceful!
Shirley supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsMy mum was in care for 6 years before dying last year. Due to dementia her fists were often clenched. Her nails were so long she actually pierced the skin on her palms. The care staff played the ‘insurance’ excuse, and wouldn’t cut her nails.
Glenda supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsMy Brother lives in a Supported Living Unit. He is Paralysed down one side and uses a wheelchair to get around. He cannot cut his own nails. But it's a job that the Carers employed to Care for him say they cannot do (I did this in my job working in Social Care for 22 years) it is a basic of personal care and should be treated as no different than a hair wash or a shower.
Teresa supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsI had this problem with my Mother who was in a care home and know only too well the frustration this causes. She had dementia and and didn't like people touching her feet. When I asked her Doctor for a mild sedative she said "if I do that for your Mother I'll have to do it for everyone". She refused point blank to help and the staff were no help in this matter either. She died a while ago but to my mind this was and currently is utter neglect. There is simply no excuse to treat our elderly in this way. Anna
Anna supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsMy Mum's stage 4 Cancer, Care is at home, Mum wants it that way. My older Sister is here & Husbands Carer, since Cancer diagnosis last year. Nails have to be trimmed & smoothed, they are sharp & can scratch, cut, make a bleed. This is absolutely crucial for both Patients & to look after the Carer too. Should be all part of Washing & Creaming, as daily routine.
Joanne supported: Nail It: Dignity in Care - Ensure Basic Nail Care Is Provided in All UK Care SettingsYou’re not alone — a community of supporters is ready to back you.
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