The enormous hike in rates issued by NYSEG are capricious and arbitrary . My bill doubled since the meter was changed without any additional usage on the consumer end. I would like to have a proper audit performed by the NYDPS examining how this is possible. It gives the appearance of potentially fraudulent behavior with regard to nefarious business practices. Please investigate NYSEG fully as they have clearly demonstrated a lack of integrity and transparency with the billing process and usage monitoring.
I live in Ferndale NY and NYSEG installed the “smart reader” to our electric box, our bills have gone up by 20-30%. There is now physical changes to our usage and cannot get over the increase. Some one needs to address this. We were told this “
OPPPOl
upgrade would save us money.” Turns out quite the opposite!
I have lived in the same home since 2014 and I have one less person here. My usage this Feb is tripled from Feb 2024. Last month was around $175. This month $554 plus my budget of $89. How much more do they want? I have medical equipment and a signed note from my doctor and they still shut me off. How can this be legal and why are they allowed to charge whatever they want? My neighbor is charged one rate and I am charged another. I also asked for an energy audit and was denied. Please look into this corruption and fix it somehow. Thanks.
I just got my latest bill and it is over $600. My previous bill was $400. This is killing me! I am a disabled senior citizen living alone in a tiny one bedroom apartment. I use one lamp and keep my heat set at 60°. Now I lowered it to 55° in the kitchen and bathroom! I'm already freezing here and unable to pay NYSEG.
PLEASE HELP!!!
As a local elected official, I testified against NYSEG in front of the PSC about their abysmal 2019 storm response. While there was substantial investment in the BeaverBrook sub, transmission lines, and the first tree cutting completed in decades, providing customers with reliable service (that they have been paying for an not receiving) does not equate unaffordable rate hikes. We have many homeowners and renters who are on a fixed income. These increases are untenable for every customer in the service area, and never should’ve been permitted.
I’m a single mother of 3 & 1 is dissabled autistic non- verbal with severe sensory/ delays .. I need fair electric prices to provide for my child safely.. She don’t understand why she can’t have her lights on & take her normal baths for her water therapy. I have lived in my home for over 10 years now.. My bill was on a budget 178$ a month. Received letter I went over my budget and I would be billed more . So I received 254$. 3 days later another bill totally $ 666.11. Was due by February 7th the whole 666.11. I feel this can’t be right or fair for anyone to pay these high bills.. My older two daughter are in college full time in Buffalo.. My bill should have went down.. There is only 2 ppl that lives in the home . Makes NO sense why my bill would cost me so much more with having 2 less ppl here .. So I ask u to open an investigation for NYSEG to see why these prices are so high. Makes no sense to me. This all
Happened after the smart meter was placed at my house . Never had any issue before .. Utilities shouldn’t cost almost what rent does ..Make them more fair for the average person that are just tryin to survive & provide for our families. I ask of u to please reconsider & stop the price gouging in NY ..
Ever since Nyseg put the smart meters in my bills have gone through the roof. When you try to talk to them and ask how this is even possible they just keep saying the readings are correct - they are NOT !! How can my bills before the smart meter being 78 dollars and nothing has changed go to 796 dollars for 3 months then 400 dollars and then back up to 796 dollars and 2 of those months I received 3 bills in the mail--why ? -- how ? Call them again - they said we were behind on the billed. That is also wrong!! I can not afford to live in NEW YORK STATE everything here is very expensive-taxes-groceries-insurance-gas-propane-NYSEG !! sad part is if you want power in your house you have to pay these REALLY HIGH NYSEG BILLS or they will turn your power off with a flip of a switch. Governor Hochul you are driving people out of this state in fact next year I will be retiring and I will be moving out of New York but before that I will fight to get my money back from Nyseg for these outrageous bills they have made me pay.
DO WHAT IS RIGHT FOR THE PEOPLE OF NEW YORK!!
especially the elderly that are on a fixed income and have to pay NYSEG half of the ss check every month.
In closing why would you allow Nyseg do raise rates to whatever they please and install these smart meters that run on old am frequencies ????? THE METERS ARE NOT ACCURATE!!!!!+
I'm a single mom in a small 2 bedroom apt. I have my heat set at 70 during the day & turn it down to 67 at night. And my bill is still $213.54 January. And $134.44 for February. Huge difference when I don't change how I use my heat. They charge electricity delivery charge $$32.76. Natural gas 2 delivery charges $ $34.70 & $15.09. On top of a $19.00 service charge electric & $20.30 Natural gas. Supply charge electric $$34.87. 2 supply charges $37.15 & $15.45 Natural gas. Plus a bunch of other charges. No I'm not behind on my bill that's 1 bill no past due amount. I get $400 heap. That's it. I get emergency if they don't run out before I get my shut off notice. I only got emergency 2xs. I'm tired of Nyseg taking advantage of us because they can. They know we need heat & electric. And we have no were else to get it except through them. Please help us & take a stand with us. Thank you. Stacy
NYSEG’s bill is outrageous. I have an empty home with only two baseboard heaters turned on at 45 degrees so pipes don’t freeze and the bill was outrageous. Imagine if I was living there, it would be like paying another rent. Things need to change!