Department of Health

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Brokers are the only LICENSED insurance professionals who are able to provide health plan recommendations to customers of the NYSOH Marketplace (the "exchange") across all individual plan types and subsidy programs (Medicaid, the Essential Plan, and Qualified Health Plans with or without tax credits). Yet, non-licensed Marketplace representatives, Navigators, and Application Counselors are all paid representatives of the Marketplace, yet cannot answer insurance-specific questions because they are not licensed. Something is very broken here, and has been since 2013. Not only should NYS stop the ban on brokers being paid commissions on Essential Plan subsidy enrollees, they actually should be enforcing a MINIMUM commission payout for ALL enrollees across all subsidy types, including Medicaid, CHP, QHP enrollments. With brokers being the only licensed and impartial voice for individual health insurance market customers in NY, it makes zero sense why the state would want to eliminate these professionals from the Marketplace. - Richard
Richard supported: Reverse NYSOH’s Ban on Broker Commissions – Mandate Fair Pay Across All Programs
Brokers are the only LICENSED insurance professionals who are able to provide health plan recommendations to customers of the NYSOH Marketplace (the "exchange") across all individual plan types and subsidy programs (Medicaid, the Essential Plan, and Qualified Health Plans with or without tax credits). Yet, non-licensed Marketplace representatives, Navigators, and Application Counselors are all paid representatives for the Marketplace, yet cannot answer insurance-specific questions because they are not licensed. Something is very broken here, and has been since 2013. Not only should NYS stop the ban on brokers being paid commissions on Essential Plan subsidy enrollees, they actually should be enforcing a MINIMUM commission payout for ALL enrollees across all subsidy types, including Medicaid and QHPs. With brokers being the only licensed and impartial voice for individual health insurance market customers in NY, it makes zero sense why the state would want to eliminate these professionals from the Marketplace. Richard
Richard supported: Reverse NYSOH’s Ban on Broker Commissions – Mandate Fair Pay Across All Programs
I have been helping individuals and families obtain health insurance coverage on NY State of Health Marketplace for over a decade. I receive calls every day to help service these clients. It is extremely challenging for them to figure it out on their own or to have to call the Marketplace all the time to get their questions answered in a timely manner. Banning Essential Plan broker commissions will add large costs to the Marketplace, increase Marketplace call volumes, and cause many eligible individuals to lose their health insurance coverage.
Cameron supported: Reverse NYSOH’s Ban on Broker Commissions – Mandate Fair Pay Across All Programs
I have been a broker for the past 20 years and have been working with NYS of health and enrolling individuals and families in plans since start of the program. My phone rings constantly with service requests from clients. It is a full time non stop job servicing and enrolling clients through nys of health. Eliminating my commision would destroy what i have built up over the past 20 years and wipe out my income. I have a family and employees, on top of that you would be hurting the clients because they would also suffer with these changes and need help navigating the system as it is complex and very difficult to navigate. Please reverse this commision ban, it is unethical and criminal in my opinion, it will destroy everything i worked for my whole career.
Nicholas supported: Reverse NYSOH’s Ban on Broker Commissions – Mandate Fair Pay Across All Programs

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