Accessibility Issue

  • 42,970 supporters taking action on this topic.
  • 15 petitions started in this community.
Start a petition

10 supporters are talking about petitions related to Accessibility Issue!

Having aother form of transportation to get to places like Fall River and Boston would be a huge draw and stress reliever for people wanting alternative transportation modes. Even if you drive, having an alternative would take people off the roads, thus reducing travel times, pollution, noise, and stress for the driver. I would love to see more investment made in RI's rail infrastructure.Note that Newport county also used to have a trolly system as well that ran all the way to Tiverton: https://smallstatebighistory.com/the-first-rhode-island-electric-trolleys-woonsocket-and-newport/
Matthew supported: Aquidneck Island Rail
Having aother form of transportation to get to places like Fall River and Boston would be a huge draw and stress reliever for people wanting alternative transportation modes. Even if you drive, having an alternative would take people off the roads, thus reducing travel times, pollution, noise, and stress for the driver. I would love to see more investment made in RI's rail infrastructure.Note that Newport county also used to have a trolly system as well that ran all the way to Tiverton: https://smallstatebighistory.com/the-first-rhode-island-electric-trolleys-woonsocket-and-newport/
Matthew supported: Aquidneck Island Rail
Everyone has the right to education, and let's remember that Helen Keller was both blind AND deaf long before the age of the internet yet got a college degree from Harvard in a world that was less accommodating for anyone with a disability. I can't imagine how difficult it must've been for her, and the challenges blind people face on a daily basis, particularly when it comes to activities related to their education. We've come a long way in 2024, but improvements still need to be made.McGraw-Hill makes so many of the textbooks and computer programs used in schools and universities, and it's important that they make their products easier for blind people to use. Let's use our voice to make a change!
Jaclyn supported: Demand Equal Access to Education: Accessibility Reform for McGraw Hill Education Software
After years of qualifying for DAS, I was denied. Not only did it make my experience, difficult, but brought such anxiety as the alternatives make you talk and disclose personal information in in my case very embarrassing information to cast member. I literally had a cast member directly ask me what my issue was and made me tell them just to then deny giving me an option that could work. How sad that for someone whose life has been altered by something beyond her control, who needs the accommodation, and who has tremendous anxiety over being put in this position, I have been made to feel embarrassed, deserted by a company that I have supported for years, and singled out in a direct discrimination as a non neuro diverse adult. To say that the only people who need accommodations are people who don’t understand standing in line, which is what I was told, and to be assessed by non-medical people, is an insult. And for Disney, to essentially expect all those used to qualify for gas to shell out hundreds of dollars for accommodations essentially is 100% wrong. This is not the Disney that Walt would have wanted! I only wish these people are making the decisions could suffer like those of us who have legitimate reasons for the DAS; I am sure we all would gladly not have our issue/diagnosis if we could.
Marci supported: Stop excluding disabled people from Disneyland and Disney World with new policy
My family and I went to Disneyland when I got my first piwet chair in 2012 and We were treated so well by using the disabled pass. I felt for the first time in a long time that I belonged, that I could participate instead of always being on the sidelines.I am thankful for that trip . I am so ashamed of Disney for ruining that for us physically disabled people along with developmentally disabled people they will not accept. They say they talked to “experts” how About talking to your guests and their experiences and also about their disability - it is not a one size fits all thing you know! Each disability is different be physical or mentally and should be treated as such. I am appalled at the disabled people who abused the system- they should be banned by Disney but the rest shouldn’t have to pay a price. It makes me sad that I will never again go to Disneyland or ever visit Disneyworld. Especially now that I lost the lower half of my left leg. And I can no longer walk anymore. Disneyland was the one place I felt the same as everyone else. It’s a shame they took that away. Tina Fink
Tina supported: Stop excluding disabled people from Disneyland and Disney World with new policy
My experience was deeply upsetting and discriminatory I endured during my attempt to renew my Disability Access Service (DAS) pass at Disneyland. As a devoted annual pass holder and long-time admirer of the park's magic, I am profoundly disappointed by the insensitive and unprofessional treatment I received. In 2016, I suffered a severe stroke requiring six hours of brain surgery. This resulted in ongoing neurological challenges, including a seizure disorder exacerbated by stress and anxiety. These conditions, while not visually apparent, significantly impact my ability to navigate the sensory overload and crowded environments of Disneyland. I have utilized the DAS pass to manage these challenges and enjoy the park with my husband, my primary support person. I met with an agent wearing a face mask virtually to renew my DAS pass. Instead of a compassionate and understanding exchange, I was subjected to a humiliating and demeaning interrogation by a young male employee. He instructed me to adjust my lighting, demonstrating a lack of professionalism and sensitivity. He then proceeded to question me about my ability to perform routine tasks, specifically asking if I could "go to the grocery store and work." I explained that I utilize curbside pickup for groceries and work from home with accommodations, highlighting the fact that my disabilities manifest differently in various environments. Despite explaining my medical history and the impact of my conditions, I was denied the DAS pass. The employee stated that medical documentation was not accepted, yet refused to acknowledge the validity of my invisible disabilities. He then offered a temporary solution of three FastPasses for three pre-booked visits, which is not a sustainable or appropriate accommodation for my ongoing needs. Furthermore, he suggested that my husband wait in line while I waited at the ride entrance, which I explicitly declined due to my anxiety and fear of being separated from my husband, especially considering my history of seizures, including an aura experienced at Disneyland. His response, "ok, just throwing it out there," demonstrated a lack of empathy and understanding of my concerns. The employee informed me that I could reapply for the DAS pass, but if denied, I would be ineligible to reapply for six months. This inconsistent and contradictory information added to my confusion and distress. The entire process was deeply humiliating and triggered significant anxiety and panic attacks, which I have experienced previously when attempting to renew the DAS pass. This experience has significantly diminished my enjoyment of Disneyland, which has always been a source of joy and magic for me and my husband. I implore Disneyland to: * Conduct a thorough review of its DAS application process, ensuring it is sensitive, respectful, and inclusive for individuals with invisible disabilities. * Provide comprehensive training to all employees involved in the DAS process, emphasizing empathy, understanding, and the recognition of invisible disabilities. * Reconsider its policy regarding medical documentation and establish a clear, standardized process for its submission and review. * Establish a transparent and accessible review and appeal process for DAS denials. * Ensure that interactions with guests regarding medical information are conducted in a private and respectful manner. * Address the conduct of the employee in question, ensuring that all employees adhere to professional and empathetic standards. We used our 3 scheduled visits and booked a few more, but my health was more important; I only wish Disneyland thought the same.
leila supported: Stop excluding disabled people from Disneyland and Disney World with new policy
I haven’t been able to enjoy the parks since the height of the pandemic. The lines and crowds and be overwhelming for a veteran with multiple orthopedic injuries and PTSD. I don’t go to the parks often and when I do, the ECVs are usually waitlisted.
Johnny supported: Stop excluding disabled people from Disneyland and Disney World with new policy
For such a "woke" organization, you are really discriminating against those with disabilities. Having MS, I have a lower quality of life. Anyone with a disability has a lower quality of life, and Disney as a corporation, already price gouges the American consumer. So you want me to spend $1000s of dollars for a good time, where I am discriminated against and am treated like a normal person when my body clearly has other plans? How dare you. Do better.
Megan supported: Stop excluding disabled people from Disneyland and Disney World with new policy
It's a real shame that so many people have "faked" disabilities in order to beat the system that Disney feels that it needs to discriminate against certain disabilities in favor of really just one. Also, shame on you Disney for being this extreme and discriminating against Americans with Disabilities. Certainly it would be better if you would do the third party application for DAS eligibility like Busch Gardens and Universal as well as several other theme parks. I see this as nothing more than price gouging. If we hadn't already paid for our non-refundable trip, I would cancel. It is not plausible to expect me, who suffers from Multiple S lerosis to wait in line in my EV scooter which doesn't fit in most Disney lines anyway to try to wave down a cast member if I need to request a return to queu. Especially since you even said that there isn't consistency with rides, that "they all do it differently." I also can't believe that you had the audacity to refuse a DAS to my son who suffers from seizures! Seriously?! In order to beat the wait times that our bodies can't handle, we will now have to spend hundreds more on lightning passes. We won't be coming back after this trip. How dare you discriminate. You are violating the ADA!
Kessley supported: Stop excluding disabled people from Disneyland and Disney World with new policy
Feb 24, 2025 I renewed my Disney World Annual Passes and called in to renew my DAS which I’ve had approved twice before. I spoke to the first representative that started off by asking why I needed the DAS pass. I began to explain that I am in the spectrum, as well as having a a cognitive disability, severe anxiety , and panic disorder. In the past I was approved with these health conditions. Well, now they have medical professionals that “CONSULT’S” you over the call. At this point, I am confused as to why do I have to disclose any of my medical information with someone that is not even my doctor. After the whole explanation to the medical professional she just tells me I’ve been denied for the DAS pass without an explanation or reason for denial. I get transferred back to the cast member to just continues to tell me that I’ve been denied again without an explanation or reason and I went ahead and asked to speak to a supervisor because I was not in agreement with the decisions and I wanted to appeal. I was later transferred to the Supervisor, which as well told me that I do not qualify for the DAS pass. So I continue to explain to him then that I also had a son in my party that also checked all the boxes for the cognitive disability because he does have ADHD,ADD and dyslexia and he just tells me that I have two chances to apply for the DS pass that I would just hang up and call back and speak to another representative to apply for it in regards to my son. I did exactly that, and even though I thoroughly explained to them the severity of my son‘s disability of having unannounced meltdowns, has a hard time sending in queue due to the sensory overload, they denied me once again. Now this second representative, I spoke to was so rude that when I told her this was so wrong and was a discrimination towards people that actually need the DAS pass due to their disabilities she went ahead and tells me that if I was not able to have a civil conversation, the conversation was over and just hung up on my face. I believe that something needs to be done because this goes against human rights with disabilities.
Perla supported: Stop excluding disabled people from Disneyland and Disney World with new policy

You’re not alone — a community of supporters is ready to back you.

Start a petition
  1. Home
  2. Topic
  3. Accessibility Issue