Petition Closed

Metrorail continues to have numerous service problems. From the infrequent trains to constant delays and closings, the system often fails commuters. Even so, WMATA chooses to raise fares each year, forcing customers to pay a premium for poor service.

Here's a simple proposal: if Metro has a major delay or system issue, everyone that entered the system during the failure pays the minimum fare. WMATA shouldn't be able to charge the rush hour rate if they can't get us to work on time.

If Metro provides minimal service, customers should only have to pay the minimum fare.

Commuters shouldn't have to pay a premium for poor service. For many, Metro has become an obscenely expensive system that we nevertheless must rely on to get around the DC area. It's time to stop the excuses and act like a respected transportation operation:

No service? No exorbitant fares. Fix the system.

Together, we can start a greater conversation about ways Metro can get better right now. We're creating a community of commuters to fix the DC Metro system! 

Letter to
Washington Metropolitian Area Transit Authority
General Manager, WMATA Richard Sarles
WMATA Board of Directors
No service? No high fares: Don't make customers pay a premium for poor service.

For many of us, Metro is the main way we commute around the DC area. However, WMATA Metro Rail continues to have numerous service problems. From limited trains to constant delays and closings, Metro Rail often fails the average commuter. Even so, WMATA chooses to raise fares each year, forcing customers to pay a premium for poor service.

A simple proposal: if Metro has a major delay or system issue, everyone that entered the system during the failure pays the minimum fare.

We refuse to pay high rates for low service. If the system fails, than we shouldn't have to pay a premium. If Metro wants to charge obscenely high rates, they must provide the service to justify them.

We know that the system is old and in disrepair, but customers should not be penalized for WMATA's leadership failings of the past. If the system has an issue, no one should have to pay high fares.

If Metro has minimal service when we ride, it should charge the minimum fare.
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Sincerely,