Ombudsman 4 Cnd. Immigration DESPERATELY NEEDED * Cnd. Citizens treated like dirt

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This is not about refugees. This is not about taking Canadian jobs. Help stop the emotional abuse and discrimination to Canadian citizens and Cubans at the Canadian Embassy in Havana. 

We paid $1,000.00 for the Labour Market Impact Assessment and advertised the job for a home care worker  for  our 88 year old mum on Service Canada and other websites for 5 months. The best applicant interviewed didn't speak english well enough to be understood. Yes I have to keep each resume etc. as proof this is the truth. The home care workers sent through the Canadian government in my mum's senior's building have a bad reputation for doing a poor job, inadequate english, not being on time and changing date/time when to work at their convenience. 

No cost to Canadians. Under the home care program we agreed to provide a room, food, pay medium wage and treat the home care worker with respect. The government would get more tax money! I could hire more Canadian entertainers! 

I am the Main Care Giver for:
-my 88 year old mother with disabilities, a brother with an acquired brain injury who has is going through cancer treatment who's 36 year old son passed away recently.
-have always supported his 3 kids with foster parents, as their mum died.
-run our entertainment company as my husband has hearing problems and memory problems.

All the Canadian government does is send generic letters "we know you must be disappointed and  it's unfortunate.” The whole process has  been flawed with government errors costing us more money than necessary, more time and huge stress which is the last thing I need as a beyond overwhelmed caregiver to everyone else in my family. The LMIA/temporary foreign work program does not work hand in hand with the immigration thus the immigration officer pulls "opinions" from the sky to base her decisions on someone's life. (no back up documents, no truth, not even Canadian values) I can supply documentation of truthful information witnessed by others that the officer's "opinions" are wrong but of course you have to reapply again and jump through God knows how many ridiculous hoops or pay big bucks to show how badly you have been treated as a Canadian employer and how the Cuban worker has been abused and discriminated against.

The Canadian Immigration in Havana use discrimination by gender for the job, (against the law in Canada) discrimination by profession of the employer, they base "opinions" on their own jaded view with no evidence, (not even Canadian values) and they dish out the worst emotional abuse to both Cubans and Canadians. 

The Canadian Embassy in Havana did not and will not compare the Cuban's qualifications for a job with the approved Canadian Approved Market Impact Assessment job contract that they are applying for. They compared his qualifications against other Cubans? !! Any Canadian could have had the job if they had the qualifications and were suitable if they had the qualifications listed on the approved ad yet when a Cuban has more qualifications than the approved job ad it is not good enough.  

The Temporary Foreign Worker had more qualifications and more experience caring for a senior with cerebral palsy  than the job ad and also experience supporting my mother on yearly vacations in Cuba. This year he was a rock to our family when my mother got pneumonia in Cuba supporting her and translating with his good english in the resort clinic, the ambulance, the hospital, getting her food etc. My mother said "we don't know what we would have done without him." Our family witnessed his excellent care and suitable personality to fit into our Canadian family critical care need. While my mother is recovering at home in Canada the Canadian government agency can send a home care worker for a couple of hours every 2 weeks that has no english, no grade 12  and no Red Cross training to do  the same housework. You would think all of this is a joke it is so crazy!

To top it off the Labour Market Impact Assessment staff gave me the wrong rules to apply for the LMIA. I was told I could not apply for help at our house and my mother's 2 blocks away. After the rejection I found out the worker could have worked at both locations thus less stress on my husband, my mother and I could of had the quality time with my mother, the worker would have had thus no reason for the immigration to discriminate against the worker by gender, which is against the law in Canada!

I am a Canadian citizen of 64 years and a Canadian business owner of 30 years, my mother was born in Canada 88 years ago


  As a Canadian citizen I was shocked that” I was treated like a criminal at the Canadian Embassy in Havana” even although I was being polite and calm trying to get help as to why this insanity was happening.*those are exactly the same words "I was treated like a criminal" other Canadians have used as to how they were treated also when requesting help for a lost Canadian resident card so you can imagine how Cubans are treated !

The Canadian government recommended the best immigration lawyer in Toronto at $56,000 with no guarantee to get justice on the work permit. Funny the Canadian government recommending fighting themselves as they are so disgusted with the Canadian Immigration as what they have done absolutely boggles the mind.

Our MP's office informed us:
The Temporary Foreign Worker passed his interview and no further documents were required

My 88 year old mother was so happy that finally she would get a good, suitable home care worker. I was over joyed that some of the burden of taking care of my mother would be taken off my hands, to have more time to take care of my brother who has an acquired brain injury and run our business as my husband has a hearing and memory problem.

Two days later on a Sunday (no criminal record or changes) the rejection letter arrived, devastating the Cuban temporary foreign worker and my Canadian family, especially my mother.

This emotional abuse should never have happened and there has been no explanation for it except perhaps "they used the wrong word." We will NEVER FORGET THE PAIN THIS CAUSED MY FAMILY, ESPECIALLY MY MOTHER. WE WILL NEVER FORGET THE DEVASTATION THIS CAUSED THE TEMPORARY FOREIGN WORKER. 


Because we work as children's entertainers running an entertainment agency the officer used discrimination by profession against us.

The temporary foreign worker Braulio desperately needs to make money to repair the roof of his cement house so the rain does not come in, bars on the window for safety and a shower so his for his 71 year old uncle with cerebral palsy could sit to shower.

The Temporary Foreign Work Program/Labour Market Impact Assessment process need to work with the Canadian Immigration. This way the officer at the Canadian Embassy would know what they are talking about when assessing a work permit instead of basing decisions on their "own opinions, own values and not even having the correct information to base their decisions on. This is insanity! It is crazy that they can form an "opinion" that is even against the law in Canada !

The officer told me to my face she had concerns about the home care worker working for a female senior in her residence. We had the superintendent of the senior's building send an e-mail stating it is against Canadian law to discriminate by gender and that several male home care workers supported females in the building. LMIA Ad is for a home care worker. We did not ask for nurse.

-Letter from a pharmacist who lives next door to worker agreed to care for his uncle while he would be in Canada.

the officer’s notes were shocking at how she twisted the information and omitted information that was not in her favour. She had a demeanour from hell towards me as a Canadian citizen.

Over 49 categories were passed on the work permit
Rejection of Work Permit Excuses on The Canadian Embassy's generic Form
"never travelled outside the country before.”

-most places a Cuban can go without a visa have a high crime rate, war, major health issues or are too expensive. This is discrimination.

A home care worker comes to Canada will be paid a medium wage, thus no money issue.
Home care program the Labour Market Impact Assessment rules require:
-the Canadian employer provide free rent and free food
-pay medium wages, not minimum
-with no rent to pay, no food cost to pay, and making a medium wage it is ridiculous to say he can't support himself
The Canadian government advertised on t.v. an African man on tv. saying how low the wages were in Africa and how much he likes living in Canada!

"Purpose of Visit"
Make money to
-repair roof to stop rain coming in Uncle’s bedroom, other rooms on his cement house, put bars on windows for safety, put a shower in for 70 year old uncle with cerebral palsy to wash sitting on a chair

"Economy in Cuba"
This is discrimination.
The money is desperately needed to have his cement house safe in Cuba for his 71 year old uncle with cerebral palsy and himself.
Braulio owns most things young men at his age needs he simply needs a large sum of money for house repairs.

“Family Ties”
-After being left as an orphan at age 11, Braulio reconnected with his father at age 18.-Dad has 9 siblings thus a huge family connection which Braulio visits often for meals, family celebrations etc.
-The Doctor's family that he lived with while getting his grade 12 have a strong connection with Braulio.
-He feels obligated to care for his uncle as his Uncle supported him growing up. His uncle has threatened suicide at home if someone tries to put him in a senior's home. Braulio does not want this to happen thus wants to make his house safe and care for his uncle.
-My brother, my nephew and ten of my friends vacationing in Cuba have witnessed Braulio's strong connection to his family and his excellent support to my mother.

Officer’s Opinion
-it is obvious that this officer has behaved in a unprofessional manner, with her demeanour from hell, discrimination by gender for the job, discrimination against us by profession as Canadian family entertainers, unnecessary and inappropriate questioning of the temporary foreign about me as a Canadian employer, on and on.
The "opinions" of the officer at the Canadian Embassy in Havana have been and can be proved wrong on several points with our documents.

Braulio loves his home, loves his climate, loves his culture, loves the cement house he owns with the same luxuries most people his age have here, (computer, phone, new fridge, etc..) loves his huge family he has connected with at age 18, and doesn’t want to lose more precious time away from his family but it is necessary for him to repair his house to make it safe.

The LMIA was approved as URGENT July 2015 and rejected May 1/2016. That was the Canadian Embassy's standards of processing an URGENT application.

I have been writing MP’s, the Minister of Immigration, up to Justin Trudeau’s office from Dec. 2015 to present and it appears Immigration is not accountable to anyone for their errors, wrong information, twisted opinions not even based on Canadian values !!, discrimination and emotional abuse to Cubans and even Canadians !!

Change is needed so each work permit, visitor visa, student visa treated objectively and in a fair manner as the immigration claim they do.

Canadian values and the ten commandments are indeed needed at the Canadian Embassy in Havana and an Ombudswoman/Ombudsman over the Canadian Embassy in Havana is DESPERATELY NEEDED as this is NO WAY TO TREAT ANY HUMAN BEING !

If rules are not working they need to be changed. Someone in Canadian government needs to be a REAL CANADIAN and act NOW and get an Ombudsman for Immigration at the Canadian Embassy in Havana.  The Canadian Embassy in Havana is known as "The House of Pain."  I was witness to that and so disgusted with the Canadian Embassy's unbelievable inhumane tactics. 

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