University of London Students Request a Risk Free Exams Following Failure of Inspera

The Issue

We ask the University of London to stop proctoring of the LLB examinations via the Inspera Proctoring Application and to enable LLB students to give non-proctored exams, similar to previous years, or provide students with a better  and stable invigilation software. 


This petition has been advanced on the following grounds: 

  1. A plethora of LLB Students have reported facing issues with the Inspera Software.
  2. That despite numerous queries logged on the University of London Student Portal regarding the same issue, the issues with Inspera are still prevalent, and the University has not yet addressed the concerns of students (including unnecessary stress during the examination season) who are facing these issues/will face these issues during the course of the exams.
  3. In light of the issues revolving around the Proctor track Software in 2020, and the current problems with the Inspera Software, we believe it is in the student's best interest to move forward with non-proctored examinations for the year 2022, with the same format of last year. 


The University of London announced on 18th January, 2022 that it will be conducting its assessments online. On February 1st 2022, the LLB students received individual emails furnishing details regarding the online assessments, and it was disclosed that the examinations will be proctored using the Inspera Application. 


Numerous students made it known on the University of London Student Portal that they were having issues with the Inspera Software and subsequently, on the 28th of March 2022, students received another email, urging them to download Inspera's updated version. 


Despite Students downloading the new version of Inspera, a significant number of students are still facing issues with regards to running the Inspera Application on their Laptops/PCs/Macs. The same was made known by multiple students on the Student Portal again, but most students have reported that they have yet to receive a satisfactory correspondence from the University and their issues with Inspera are still prevalent. 


Despite student's downloading the updated version of Inspera and the University having a month and a half to deal with student issues revolving around Inspera, a significant number of students are still reporting major issues with regards to running Inspera on their computers, and have not yet received a proper correspondence by the University on the issues that they are facing. In the event that the 2022 examinations are as chaotic (or more) as the 2020 Proctor track examinations, this petition further serves as evidence, if the University decides not to change its course, that the students tried to bring into the knowledge of the University in advance of the exams; their chosen examination method was engulfed with numerous issues.

The VLE currently has roughly 145 students reporting issues with running Inspera on their computers, this is excluding students who are not yet communicating their issues on the University of London support groups on social media and on Whatsapp, or are yet to take the Pilot examinations; a large chunk of the student body is also yet to install and run Inspera on their computers. The most prevalent and recurring problems on the discussion forum seems to be students not being able to login, and the Inspera software not working on the student’s computers, or the worst of all, Inspera crashing during the examination. Mr. Simon Askey can also be seen in the discussion forum telling students that he should consider the concerns expressed by students. It is also pertinent to note that students were also having issues with Inspera DURING the Pilot exams conducted by the University. 


The aforementioned troubles indicate that Inspera is proving to be very troublesome and unreliable for the majority of students who have downloaded and ran it on their computers. It should be further noted that the load on Inspera during the actual examinations is to be considerably higher, and given the issues with Inspera currently at hand, the issues during examinations are to multiply considerably putting a lot of student’s efforts, mental health of students, and financial contributions to the University in great peril. 


Which is why, through this instant petition we move to urge and humbly request the University of London to have its LLB examinations this year without the use of the Inspera Software. Be it in the form of a more reliable invigilation program or be it in the form of non-invigilated examinations, but the best course would be to opt for what students are already comfortable with and not force students to partake in experiments at the expense of their mental health. And hence it would be most prudent to follow last year’s examination format. At the very least, the University should at least allow its final year students, who relearned methods of giving examinations THRICE in the past two years, to give examinations in the same method as before.


The priority of students at this point is to revise the content of their examinations, not relearn how to give examinations themselves, that too for a third consecutive year.

 

 

 

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Zafar SiddiquiPetition Starter
This petition had 2,446 supporters

The Issue

We ask the University of London to stop proctoring of the LLB examinations via the Inspera Proctoring Application and to enable LLB students to give non-proctored exams, similar to previous years, or provide students with a better  and stable invigilation software. 


This petition has been advanced on the following grounds: 

  1. A plethora of LLB Students have reported facing issues with the Inspera Software.
  2. That despite numerous queries logged on the University of London Student Portal regarding the same issue, the issues with Inspera are still prevalent, and the University has not yet addressed the concerns of students (including unnecessary stress during the examination season) who are facing these issues/will face these issues during the course of the exams.
  3. In light of the issues revolving around the Proctor track Software in 2020, and the current problems with the Inspera Software, we believe it is in the student's best interest to move forward with non-proctored examinations for the year 2022, with the same format of last year. 


The University of London announced on 18th January, 2022 that it will be conducting its assessments online. On February 1st 2022, the LLB students received individual emails furnishing details regarding the online assessments, and it was disclosed that the examinations will be proctored using the Inspera Application. 


Numerous students made it known on the University of London Student Portal that they were having issues with the Inspera Software and subsequently, on the 28th of March 2022, students received another email, urging them to download Inspera's updated version. 


Despite Students downloading the new version of Inspera, a significant number of students are still facing issues with regards to running the Inspera Application on their Laptops/PCs/Macs. The same was made known by multiple students on the Student Portal again, but most students have reported that they have yet to receive a satisfactory correspondence from the University and their issues with Inspera are still prevalent. 


Despite student's downloading the updated version of Inspera and the University having a month and a half to deal with student issues revolving around Inspera, a significant number of students are still reporting major issues with regards to running Inspera on their computers, and have not yet received a proper correspondence by the University on the issues that they are facing. In the event that the 2022 examinations are as chaotic (or more) as the 2020 Proctor track examinations, this petition further serves as evidence, if the University decides not to change its course, that the students tried to bring into the knowledge of the University in advance of the exams; their chosen examination method was engulfed with numerous issues.

The VLE currently has roughly 145 students reporting issues with running Inspera on their computers, this is excluding students who are not yet communicating their issues on the University of London support groups on social media and on Whatsapp, or are yet to take the Pilot examinations; a large chunk of the student body is also yet to install and run Inspera on their computers. The most prevalent and recurring problems on the discussion forum seems to be students not being able to login, and the Inspera software not working on the student’s computers, or the worst of all, Inspera crashing during the examination. Mr. Simon Askey can also be seen in the discussion forum telling students that he should consider the concerns expressed by students. It is also pertinent to note that students were also having issues with Inspera DURING the Pilot exams conducted by the University. 


The aforementioned troubles indicate that Inspera is proving to be very troublesome and unreliable for the majority of students who have downloaded and ran it on their computers. It should be further noted that the load on Inspera during the actual examinations is to be considerably higher, and given the issues with Inspera currently at hand, the issues during examinations are to multiply considerably putting a lot of student’s efforts, mental health of students, and financial contributions to the University in great peril. 


Which is why, through this instant petition we move to urge and humbly request the University of London to have its LLB examinations this year without the use of the Inspera Software. Be it in the form of a more reliable invigilation program or be it in the form of non-invigilated examinations, but the best course would be to opt for what students are already comfortable with and not force students to partake in experiments at the expense of their mental health. And hence it would be most prudent to follow last year’s examination format. At the very least, the University should at least allow its final year students, who relearned methods of giving examinations THRICE in the past two years, to give examinations in the same method as before.


The priority of students at this point is to revise the content of their examinations, not relearn how to give examinations themselves, that too for a third consecutive year.

 

 

 

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Zafar SiddiquiPetition Starter

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