Google Instant is Google's newest addition, changing how people search the Internet. ‘Instant' begins predicting results starting the moment the user begins typing their search relying on an autocomplete function. As a user starts typing a word, Google's homepage will instantly move to a page of results, which is updated as each letter is typed.
According to Google, "autocomplete excludes certain terms related to pornography, violence and hate speech." But as it turns out, the autocomplete unfairly excludes the words lesbian and bisexual.
Homosexual, gay, queer, dyke, transvestite, and transgender are all included as acceptable search terms. But lesbian and bisexual are not, seemingly lumped into the category of "pornography," "violence," or "hate speech."
But "lesbian" and "bisexual" are valid identities, comprising millions of people in the U.S. and around the globe. Send Google a message that these two search terms ought to be included in Google Instant.
- Search Quality Department
- Google Pressroom
Recently, Google adopted a new feature, Google Instant, which begins predicting search results starting the moment a user begins typing their search. According to your company, Google Instant will exclude certain terms related to pornography, violence and hate speech.
But Google Instant is currently excluding two very important terms that aren't hate speech, pornography, or violent: lesbian and bisexual. These two terms comprise the identity of millions of people around the globe. Yet instead of being included in the Google Instant feature, these two terms have been excluded. Other related terms (including homosexual, gay, queer, dyke, transvestite, and transgender) are included, making this all the more puzzling.
I'd like to urge you to please include lesbian and bisexual in the new Google Instant feature. There's nothing offensive about these two terms, yet by excluding them, a mixed message is sent that these two words fall into unacceptable categories.
Thank you for your time.
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