Petition Closed

Dropped calls, poor reception, sub-par 3G service, horrendous customer service, predatory business practices ... the list goes on and on.  AT&T is possibly the worst mobile operator in the United States, yet still Apple refuses to offer the iPhone on other networks.

Whether there is an exclusivity agreement or not, at this point, Apple needs to bite the bullet and breach the agreement.  Apple has built its brand on customer experience, and in this case, they are failing us dramatically.  The experience is simply unacceptable.

Letter to
SVP Worldwide Product Marketing (Apple, Inc.) Philip W. Schiller
CEO (Apple, Inc.) Steve Jobs
The time has come. Dropped calls, poor reception, sub-par 3G service, horrendous customer service, predatory business practices ... the list goes on and on. AT&T is possibly the worst mobile operator in the United States, and yet Apple still refuses to offer the iPhone on other networks.

Although I am absolutely smitten with my iPhone, I am seriously considering moving over to the Android platform. Why? It's not because I think that Android is a better platform; I don't. The simple reality is that I NEED MY PHONE TO WORK. The experience on AT&T's network is simply no longer acceptable.

I am one of your most loyal customers. My friends call me a fanatic. Fanatic or not, I can no longer tolerate AT&T.

Sincerely,

A fanatical Apple customer.