TD Canada support for Google Pay

The Issue

Android TD_Canada customers are stuck (in 2019 no less) with no reliable mobile payment system.  TD Canada has decided instead of letting Google handle mobile payments through platform integrated GooglePay, they themselves will take on (duplicate) the development burden and create their own payment app.  The resulting app doesn't work on Android 10, doesn't even support their own debit card, is a pain to open, and only has SMS based 2fa.

We hate it, we all hate it, it's terrible.

Complains have been going on for years, through constant tweets falling on deaf ears.

https://twitter.com/search?q=%40td_canada%20google%20&src=typed_query&f=live

Even more frustrating is that they have allowed ApplePay through iPhone for years.

TD is falling behind even small credit unions providing GooglePay support.

Get with the times, listen to your customers, stop thinking your development team is better or more equipped than Google.  

GIVE
US
GOOGLE
PAY

Here's a list of the Executives holding us hostage

https://www.td.com/about-tdbfg/corporate-information/executive-profiles/group-heads/

But specifically here's the LinkedIn profile of the "Innovation" officer.

https://www.linkedin.com/in/michael-rhodes-1056b58/

2,993

The Issue

Android TD_Canada customers are stuck (in 2019 no less) with no reliable mobile payment system.  TD Canada has decided instead of letting Google handle mobile payments through platform integrated GooglePay, they themselves will take on (duplicate) the development burden and create their own payment app.  The resulting app doesn't work on Android 10, doesn't even support their own debit card, is a pain to open, and only has SMS based 2fa.

We hate it, we all hate it, it's terrible.

Complains have been going on for years, through constant tweets falling on deaf ears.

https://twitter.com/search?q=%40td_canada%20google%20&src=typed_query&f=live

Even more frustrating is that they have allowed ApplePay through iPhone for years.

TD is falling behind even small credit unions providing GooglePay support.

Get with the times, listen to your customers, stop thinking your development team is better or more equipped than Google.  

GIVE
US
GOOGLE
PAY

Here's a list of the Executives holding us hostage

https://www.td.com/about-tdbfg/corporate-information/executive-profiles/group-heads/

But specifically here's the LinkedIn profile of the "Innovation" officer.

https://www.linkedin.com/in/michael-rhodes-1056b58/

Support now

2,993


The Decision Makers

Mr Bharat Masrani
Mr Bharat Masrani
CEO
Customer Service
Customer Service
Norie Campbell
Norie Campbell
Customer and Colleague Experience
Michael Rhodes
Michael Rhodes
Innovation, Technology and Shared Services
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Petition created on September 23, 2019