T-Mobile Leadership,

We, the undersigned employees, customers, and concerned citizens, are writing to call for urgent and substantive reforms regarding T-Mobile’s policies and practices related to sexual harassment, workplace violence, and hostile work environments. We believe that transparency, education, and accountability are essential to fostering a safe and respectful workplace for all.

**Key Demands:**

1. **Enhanced Transparency:**
   - We urge T-Mobile to commit to annually publishing detailed reports on the number of sexual harassment, hostile workplace environment, and workplace violence incidents reported within the company. This transparency will not only highlight the company’s commitment to addressing these issues but also build trust among employees and stakeholders.

   - Sexual harassment and workplace violence cases must be treated as a priority within the company. T-Mobile should establish a stronger "no tolerance" policy regarding these types of incidents. The policy should explicitly define what constitutes "no tolerance," including immediate and decisive action against perpetrators and comprehensive support for victims. This will ensure that such cases are addressed with the seriousness they deserve and that T-Mobile's commitment to a safe and respectful workplace is unequivocally clear.

   - Any employees who are disciplined as perpetrators of sexual harassment or workplace violence and who retain employment status with T-Mobile must have a notification flag on their Workday or internal applications. This flag should indicate to hiring managers and above that the employee has undergone corrective action due to sexual harassment or workplace violence. This status should be maintained for a period of one year, or permanently if the employee is placed on a Not Good Standing (NGS) status. This measure will help ensure that corrective actions are recognized and considered in future employment decisions within the company.

2. **Dedicated Education Day:**
   - We request that T-Mobile establish a dedicated, in-person day of education focused on sexual harassment and workplace violence. This should not be limited to digital training but must include interactive, comprehensive workshops and sessions led by experts in the field. Such training should be mandatory for all employees, including executives and managers, to ensure a deeper understanding and commitment to creating a safe work environment.

3. **Comprehensive Training Programs:**
   - We demand that T-Mobile’s training programs be regularly updated and designed to address current issues and best practices in handling sexual harassment and workplace violence. The training should include practical scenarios, resources for support, and clear procedures for reporting and addressing incidents.

   - Specifically, we call for additional, mandatory digital training for managers focused on Diversity, Equity, and Inclusion (DE&I). This training should cover how marginalized groups are disproportionately affected by workplace violence and sexual harassment. By increasing awareness and understanding among managers, T-Mobile can better support all employees and address disparities effectively.

4. **Clear Reporting Mechanisms:**
   - We call for the immediate overhaul of the current reporting process known as the 'Integrity Line.' The system, managed by a third-party organization, is criticized for its slow response times and generic, copy-and-paste responses. This lack of detail on who specifically is handling cases makes it difficult for employees to follow up or connect with the appropriate person managing their case. Additionally, when contacting the third-party organization directly, employees receive minimal support or information beyond general instructions for using the reporting line.

   - Furthermore, we demand that T-Mobile provide a detailed guide outlining how reported cases are handled, including the process for determining which department is responsible for each case. This guide should include a comprehensive timeline indicating how long investigations are expected to take, and guarantee that employees are notified of the closure of their case along with the results of any actions taken. Ensuring clear communication and timely updates will enhance the reporting process and support for employees.

5. **Accountability and Support:**
   - We request that T-Mobile establish a dedicated team to oversee and support employees through the reporting and resolution process. This team should be equipped to handle complaints with impartiality and ensure that appropriate actions are taken to address and rectify reported issues.

   - In addition, T-Mobile must provide direct victims of sexual harassment or workplace violence with additional support. Specifically, we request that T-Mobile offer an extra 10 sessions of free TalkSpace therapy (amounting to a total of 20 sessions provided by the company) for victims in cases resulting in corrective action above a Step-It-Up. This extended support will help ensure that victims receive adequate mental health resources to aid in their recovery and well-being.

 

Sexual harassment and workplace violence are critical issues that impact the well-being and productivity of employees. Ensuring that T-Mobile addresses these concerns transparently and effectively is crucial to maintaining a positive work environment and upholding the company’s values. By implementing these measures, T-Mobile will not only improve its workplace culture but also set a standard for other organizations to follow.

We believe that these changes will contribute to a safer, more respectful workplace for everyone and demonstrate T-Mobile’s commitment to its employees’ well-being.

We respectfully urge T-Mobile’s leadership to take immediate action on these demands. Thank you for your attention to this important matter.