Petition Closed
51
Supporters

This phone is absurdly defective, and has been since it came out.

Thousands of owners of this phone have taken theirs into Verizon service centers only to be told that their phone would be replaced by a refurbished phone, of the same model. People have had to go back to Verizon for upwards of 3 replacements for their phone due to debilitating structural, engineering, and programming glitches.

But don't take my word for it, go ahead and take a look at the hundreds of known issues on Verizon's own website:

https://community.verizonwireless.com/community/droid/lgrevolution

To make matters worse, Verizon has recently pushed out a forced software update, which has resulted in many reports of phones reaching such dangerously hot temperatures that the phone automatically turns off to prevent it from hurting people. How should a phone ever even approach this high of a temperature unless under extreme situations?

The real problem is that owners of the Revolution are completely helpless against Verizon due to long-term contracts with expensive cancellation penalties. So should they have to buy a new phone for upwards of $500-$600

It is disturbing and reprehensible that any company can corner their customers like LG and Verizon have, then force-feed a bad product down our throats. Will you ever feel comfortable buying a Verizon or LG phone again? If you do, then best of luck to you. Just don't be surprised when Verizon or LG gives you an ultimatum; either risk it with your potentially hazardous phone, or cough up the $700 to replace it.

Letter to
LG Electronics - Executive VP and CEO of North American Operations "Wayne" Seog Won Park
I just signed the following petition addressed to: LG and Verizon.

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This phone is absurdly defective, and has been since it came out.

Thousands of owners of this phone have taken theirs into Verizon service centers only to be told that their phone would be replaced by a refurbished phone, of the same model. People have had to go back to Verizon for upwards of 3 replacements for their phone due to structural, engineering, and programming glitches.

To make matters worse, Verizon has recently pushed out a forced software update, which has resulted in many reports of phones reaching such dangerously hot temperatures that the phone automatically turns off to prevent it from hurting people. How should a phone ever even approach this high of a temperature unless under extreme situations?

The real problem is that owners of the Revolution are completely helpless against Verizon because they are locked in by long-term contracts that would cost several hundred dollars to break. They can't buy a new phone either b/c that would cost upwards of $500-$600.

It is disturbing and reprehensible that any company can corner their customers like LG and Verizon have, then force-feed a bad product down the throats of the people who line their pockets..
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Sincerely,