Petition Overview:
Car insurance companies, middle agents like CarDekho, and salvage buyers are creating problems for consumers. Their poor handling of accident-damaged vehicles and lack of accountability cause legal and financial troubles for car owners. We need proper rules and transparency to protect people from being exploited.

Dealing with an accident is already hard, but the process after it is made worse by how car insurance companies like Tata AIG and their agents handle things. Here's what happened to me:

• Confusing Process:
  • My car met with an accident in 2022 and was declared a "total loss" by Tata AIG. They told me to hand the car over to a salvage buyer through CarDekho, which I did. However, the car wasn’t properly transferred to the buyer. Following, which I was told to blacklist it by CarDekho. Instead, it was repaired and is now being used illegally under my name.
• Harassment from Agents:
  • Recently, I received calls from another agent claiming the car is blacklisted. The agent pressured me to unblacklist the car without providing any proper explanation of its use or the transfer process. I was told to bear all the costs for unblacklisting the vehicle and was even threatened that I would be held responsible if anything went wrong. Meanwhile, Tata AIG and CarDekho remain unresponsive, leaving me to handle the situation alone.
• No Accountability:
  • The car is still being driven, without insurance or proper documents, and I’m received ed challans for it. Despite repeatedly raising the issue, neither Tata AIG nor CarDekho has taken responsibility for resolving it.
• A Broken System:
  • This shows a pattern where insurance companies, agents like CarDekho, and salvage buyers seem to work together for their benefit, leaving consumers stuck with the problems.

Why This Matters:

• Car owners are left to deal with legal and financial issues for no fault of theirs.
• Insurance companies and agents don’t explain the process clearly, leading to confusion and stress.
• Without proper rules, these entities can keep exploiting people.

What We Demand:

• Clear Guidelines:
  • Insurance companies must explain the process in simple terms and ensure consumers know their rights.
• Accountability:
  • Companies like CarDekho and salvage buyers should be held responsible for delays, illegal use of vehicles, and improper transfers.
• Stronger Rules:
  • The government and regulators must investigate these practices and create rules to protect car owners from being exploited.

Call to Action:

Sign this petition to demand better regulations and accountability in the car insurance process. Together, we can ensure a fair system for everyone.