I recently purchased entries into a house giveaway promoted by RS Rewards on social media, featuring influencer Tammy Hembrow. As a Sydney resident, I was excited at the prospect of winning a house, until I discovered a crucial piece of information hidden deep within the terms and conditions: residents of New South Wales (NSW), like myself, are excluded from winning. This significant exclusion was not disclosed anywhere in the advertisements, on the checkout page, or during the purchase process.

This is deeply problematic and misleading for several reasons. Firstly, RS Rewards is specifically targeting NSW residents by running paid advertisements that reach thousands of people in this region. Secondly, the purchasing process shows active entries in our accounts, creating a false sense of participation and hope.

According to the Attorney General's Department of NSW, transparency in advertising, especially in promotions and giveaways, is legally required to prevent consumer deception. The Australian Competition and Consumer Commission (ACCC) enforces these regulations to protect consumers from unfair practices.

The lack of transparency not only breaches consumer protection laws but also exploits the trust and excitement of people like me who participate, hoping for a fair chance to win. Despite having spent money on entries, we stand no chance of winning due to undisclosed restrictions.

The solution is clear: RS Rewards must immediately disclose eligibility criteria, including geographical restrictions, clearly in all advertising and at every stage of the purchasing process. This includes the checkout phase and should be visible before any financial transaction takes place.

I urge the ACCC, NSW Fair Trading, and relevant bodies to take action against RS Rewards to ensure they adhere to fair business practices. This will protect countless residents from being misled and losing money on false promises.

Please sign this petition to demand justice and transparency for all NSW residents, ensuring companies like RS Rewards operate with integrity and honesty in their promotions. Together we can push for changes that protect consumers and demand accountability from businesses.