Bell Canada must stop the unfair practice of automatically renewing business service contracts without clear consent. Small and medium-sized businesses deserve fair, transparent, and flexible service agreements — not hidden traps that lock them into years of unwanted service.

Bell Canada currently engages in a policy that allows automatic renewal of business service contracts — often without direct notice, clear consent, or an easy way out. This policy disproportionately affects small and medium-sized businesses who may not be aware of fine print terms until it's too late.

Once automatically renewed, customers can be locked into long-term contracts, face hefty cancellation fees, and lose the ability to negotiate better services or pricing. These auto-renewals often occur without a reminder or opportunity to review the terms, placing the burden solely on business owners to track and cancel in advance.

This practice is:

Unethical: It exploits customer oversight.
Non-transparent: Many customers report not being properly informed.
Anti-competitive: It discourages businesses from switching to more affordable or innovative providers.
We call on Bell Canada to:

Immediately end auto-renewal of business service contracts.
Introduce a clear opt-in renewal process, requiring active customer consent.
Notify customers 60–90 days before contract expiry, with a simple way to modify or cancel services.
We also call on the Canadian Radio-television and Telecommunications Commission (CRTC) and federal regulators to:

Investigate Bell's auto-renewal practices.
Enact rules that protect small businesses from similar predatory contract terms.
Small businesses are the backbone of the Canadian economy — they deserve fairness, flexibility, and transparency. Help us stand up for business rights and responsible corporate practices.

Sign this petition to demand change now.