Stop auto-renewals without notice and make refunds easy

Recent signers:
Tyler Austin and 19 others have signed recently.

The Issue

I am a single mom who missed an auto-renewal charge because Apple gave me zero warning. They quietly took $161 for an app I never used and refused to refund it—even though it was under thirty days. This issue is not just mine; it's a problem millions face: busy parents, seniors, and anyone who cannot check their bank statements daily. Companies exploit this by hiding auto-renewal clauses in the fine print, sending no reminder emails, and keeping your money even if you cancel within the same month.

This process is unfair and unjust, and it's time for us to demand change. Our proposal includes three simple steps that Big Tech, including Apple, can implement:

1. **Send a Reminder:** Companies should send a reminder email or text seven days before any auto-renewal, giving users ample time to consider if they still want the service or product.

2. **Simplify Cancellation:** Allow users to easily cancel the purchase with a clear, one-click option available in an easy-to-navigate section of their account settings.

3. **Make Refunds Easy:** Implement a policy where users can receive a full refund for unused services within 30 days of the charge, honoring the principle that consumers should not pay for what they do not use.

Why should we wait for laws to catch up when companies can adopt fair practices now? Big Tech is already alert and ready when it comes to taking our money; let them be just as active in protecting consumer rights.

Join us in holding these powerful corporations accountable. When we stand together, we can push for transparency and consumer-friendly changes that will benefit millions. Sign this petition to demand transparency and fairness in subscription practices now!

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Recent signers:
Tyler Austin and 19 others have signed recently.

The Issue

I am a single mom who missed an auto-renewal charge because Apple gave me zero warning. They quietly took $161 for an app I never used and refused to refund it—even though it was under thirty days. This issue is not just mine; it's a problem millions face: busy parents, seniors, and anyone who cannot check their bank statements daily. Companies exploit this by hiding auto-renewal clauses in the fine print, sending no reminder emails, and keeping your money even if you cancel within the same month.

This process is unfair and unjust, and it's time for us to demand change. Our proposal includes three simple steps that Big Tech, including Apple, can implement:

1. **Send a Reminder:** Companies should send a reminder email or text seven days before any auto-renewal, giving users ample time to consider if they still want the service or product.

2. **Simplify Cancellation:** Allow users to easily cancel the purchase with a clear, one-click option available in an easy-to-navigate section of their account settings.

3. **Make Refunds Easy:** Implement a policy where users can receive a full refund for unused services within 30 days of the charge, honoring the principle that consumers should not pay for what they do not use.

Why should we wait for laws to catch up when companies can adopt fair practices now? Big Tech is already alert and ready when it comes to taking our money; let them be just as active in protecting consumer rights.

Join us in holding these powerful corporations accountable. When we stand together, we can push for transparency and consumer-friendly changes that will benefit millions. Sign this petition to demand transparency and fairness in subscription practices now!

The Decision Makers

Google UK
Google UK
Amazon.com LLC
Amazon.com LLC

Supporter Voices

Petition Updates