I wish I had a single good thing to say about Addison Rose Deb Dresses, but after the horrible experience my grandparents and I went through, I can only warn others to stay far away. What was supposed to be an exciting and memorable moment turned into a months-long nightmare filled with disappointment, unprofessionalism, and outright disrespect.

It all started in July 2024 when my grandparents and I visited Addison Rose Deb Dresses to purchase my debutante dress. We were thrilled at first, imagining how stunning the dress would be and how special the event would feel with the perfect gown. The moment we walked in, however, I should have taken the red flags more seriously. The customer service was lacking, and Jessica herself seemed disorganized, distracted, and indifferent to our questions. Still, we placed our trust in her business and made the purchase, assuming that by the time my event came around, everything would be ready.

Weeks passed. Then months. By September, we hadn’t heard anything, so my grandmother decided to call for an update. No answer. She left a message. No response. I sent an email. Nothing. This pattern continued for weeks—constant follow-ups on our end and complete silence on hers. It was infuriating.

By October, my grandmother finally managed to get Jessica on the phone. Instead of an apology or a professional update, we were met with a dismissive attitude and vague excuses about “supplier delays” and “unexpected setbacks.” She assured us that the dress would be ready soon, but when we asked for an exact timeline, she couldn’t give one.

November rolled around. Then December. Then February. Still no dress. Every time we managed to reach her—after countless ignored calls and messages—her responses became more impatient and defensive. At one point, she even implied that we were being unreasonable for expecting the dress within a reasonable timeframe, even though we had paid in full nearly eight months ago.

At this point, my event is right around the corner, and I have nothing to wear. Jessica Rose Deb Dresses has completely failed us, and her lack of professionalism is beyond unacceptable. My grandparents are heartbroken, having spent so much money on something that seemingly doesn’t even exist. I wouldn’t wish this experience on anyone.

If you’re considering buying from Addison Rose Deb Dresses, learn from our mistake—don’t do it. Find a boutique that actually values its customers and delivers on its promises. Because if you put your trust in Jessica Rose, you might end up in the same awful situation we’re in now: out of money, out of patience, and out of a dress.