Petition Closed
Petitioning Sprint CEO Dan Hesse and 1 other

Stop charging customers $10/month for "premium data service"

Thousands of Sprint customers who have a smartphone are being charged an extra $10 per month by Sprint for "premium data service" just because it's a smartphone, even if 4G "premium data" has never been available in their area.

Personally, I've been paying this fee for the past several years in Phoenix and have never had any data speeds above 3G, because 4G has never been available in Phoenix.

Why should any of us have to pay $10 per month just because we have a smartphone, using the same exact service that we would be using if we had a non smartphone?

Yes, smartphones might use more data than non smart phones, but don't advertise fast 4G/LTE networks, unlimited data, and a low priced "everything" plan, and then add a non advertised $10 fee and not even provide 4G/LTE "premium data" in some of the biggest markets in the country...

Letter to
Sprint CEO Dan Hesse
Sprint
I just signed the following petition addressed to: Sprint.

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Stop charging customers $10/month for "premium data service"

Thousands of Sprint customers who have a 3G/4G smartphone are being charged an extra $10/month by Sprint for "premium data service" even if they're not using any more data than before. This extra fee is basically funding 4G rollouts, but a majority of customers don't even have 4G "premium" service...

Phoenix AZ is one such example. In a city of millions, how much money is Sprint making off of them while not providing them with actual "premium service"?
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Sincerely,