- Mary LavelleExecutive Vice President of Sales and Marketing, Marriott International
Ritz-Carlton Hotel Company owned by Marriott & Prudential Insurance Company: Give Pat Mene, my dad, the disability and life ins. benefits he paid for.
My dad Pat Mene worked hard for The Ritz-Carlton Hotel Company, now owned by Marriott, for over 12 years. Dad was the Vice President of Programs and Standards, traveling all over the world to make sure customers had the best possible experience. His work really paid off when Ritz Carlton won two National Quality Awards from the Commerce Department twice -- a fact that the company still brags about on their business cards and stationery.
Pat Mene loved The Ritz, and the Ritz loved my dad. Everyone was always so nice to us whenever I went with my dad to The Ritz Hotels, I thought my dad was a king! But then my dad had a massive stroke that left him totally disabled, and the Ritz-Carlton showed its true colors.
Dad almost died. The Ritz-Carlton Company told my mother that my dad's disability benefits would be paid within 90 days of my dad's stroke. After that 90 day deadline passed, Prudential, dad's insurer, told my mom many times that a check would be overnighted to her. But a check NEVER came! My mom used all of our savings for us to live. My mom wrote a letter to Mr. Marriott begging him to help us get my dad's benefits. Mr. Marriott said he couldn't help us, but he would pray for us! We lost our home.
We've tried to get Dad's insurance benefits for almost 10 years now, since I was just a little girl. Now my dad needs a kidney transplant and my mom has to pay 20% of the cost of the operation. My dad, Pat Mene, needs his disability benefits to live!
I just want my Dad to get the Disability Insurance Benefits and Life Insurance Benefits that he worked for, paid for, and that were promised to him! The Ritz says it is Prudential's fault! Prudential says it it The Ritz-Carlton's fault! My dad is stuck in the middle of Prudential, The Ritz and Marriott - without his benefits. Not one of these three companies care if my dad, Pat Mene, lives or dies. But I care!
My family picketed at The Ritz in Naples, Florida in December. We were told by a person staying at the hotel that the Gingerbread House that was in the lobby cost over $250,000! Wow! But they can't lift a finger to help my dad? I know I am only a 17 year old girl but I know that if you sign my petition my dad, Patrick J. Mene, will get the benefits he paid for. Thank you.
- Executive Vice President of Sales and Marketing, Marriott International
- CEO/President Marriott International
To Ritz-Carlton, Marriott International, and Prudential Insurance:
I read with shock and outrage about your companies' treatment of Patrick J. Mene, a former Ritz-Carlton employee who was disabled by a major stroke in 2003. It is simply unconscionable that in nearly ten years, he still hasn't received a dime of disability insurance payments.
As far as I'm concerned, you're all at fault for this travesty of justice. Companies as wealthy as yours have no justification for letting a valued longtime employee fall through the cracks in this way.
I demand that you make things right immediately and pay Pat Mene the disability insurance benefits to which he's entitled.
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