Remove ID requirement for basic free chatbot use

The Issue

https://character.ai/ I don't have a lot of money, so I can't afford to pay for Character AI Plus, which is understandable since i am still a student over 18, but it seems unfair that the basic chat service now requires an ID verification process involving a company with a history of data leaks. This situation puts individuals like me in a dilemma: we either give up a part of our online leisure activities, or we risk our personal data being compromised. and having a 3 hour ban after 1 hour chatting

Many of us use Character AI to have a simple and enjoyable interaction with bots occasionally. These interactions are a source of comfort and entertainment, offering a momentary escape from daily stress. Forcing users to provide ID for just basic free access eliminates that joy for those who cannot or choose not to take this risk.

Character AI's choice of ID verification partner is particularly alarming. The company they are using for this task has previously experienced several data leaks, raising valid concerns about privacy and data security. Users like myself have genuine fears about personal information being misused or exposed on the internet, and these concerns must be addressed responsibly.

We urge Character AI to reconsider this ID requirement for basic free chatbot use, thereby making the service more accessible to everyone, regardless of their financial situation or privacy concerns. An alternative could be employing less invasive verification methods that respect user privacy while ensuring user safety.

Please join us and sign this petition to ensure Character AI remains inclusive and secures the privacy of its users without compromising their access to a free and simple chat service. 

4

The Issue

https://character.ai/ I don't have a lot of money, so I can't afford to pay for Character AI Plus, which is understandable since i am still a student over 18, but it seems unfair that the basic chat service now requires an ID verification process involving a company with a history of data leaks. This situation puts individuals like me in a dilemma: we either give up a part of our online leisure activities, or we risk our personal data being compromised. and having a 3 hour ban after 1 hour chatting

Many of us use Character AI to have a simple and enjoyable interaction with bots occasionally. These interactions are a source of comfort and entertainment, offering a momentary escape from daily stress. Forcing users to provide ID for just basic free access eliminates that joy for those who cannot or choose not to take this risk.

Character AI's choice of ID verification partner is particularly alarming. The company they are using for this task has previously experienced several data leaks, raising valid concerns about privacy and data security. Users like myself have genuine fears about personal information being misused or exposed on the internet, and these concerns must be addressed responsibly.

We urge Character AI to reconsider this ID requirement for basic free chatbot use, thereby making the service more accessible to everyone, regardless of their financial situation or privacy concerns. An alternative could be employing less invasive verification methods that respect user privacy while ensuring user safety.

Please join us and sign this petition to ensure Character AI remains inclusive and secures the privacy of its users without compromising their access to a free and simple chat service. 

The Decision Makers

Karandeep Anand
Karandeep Anand
ceo of character ai
Character AI
Character AI
Petition updates
Share this petition
Petition created on March 17, 2026