Remove and replace CRM Mr. Ashish at Surya Skies Apartments
The Issue
Immediate Removal and Replacement of CRM Mr. Ashish – Surya Skies Apartments.
We, the undersigned flat owners of Surya Skies Apartments, are writing to officially register our strong dissatisfaction and issue a formal demand regarding your Customer Relationship Manager (CRM), Mr. Ashish.
Despite taking soft possession over the last 3–4 months, we are facing severe, unresolved issues including non-receipt of the Occupancy Certificate (OC), incomplete amenities, unbuilt roads, and multiple construction defects. Instead of facilitating solutions, Mr. Ashish has proven to be entirely incompetent and unfit for this role. We are collectively demanding his immediate removal due to the following critical reasons:
Gross Incompetence: He has zero concrete knowledge or answers regarding project timelines, legal compliance, or engineering updates.
Deceptive Communication: He consistently makes fake promises and gives false commitments to mislead the residents.
Hostile Misconduct: His behavior has become unacceptably rude, dismissive, and arrogant when approached with genuine grievances.
As paying customers, we will not tolerate being treated with disrespect by a representative of your company. Mr. Ashish's toxic attitude is actively damaging your brand's reputation. The society members refuse to engage with him any further.
Our Demands: Immediate termination/removal of Mr. Ashish from the Surya Skies Apartments project. Immediate appointment of a competent, knowledgeable, and professional CRM who can address customers politely and give factual updates. Please note that we expect a written confirmation regarding the change of CRM within 3 days of receiving this letter. If our demand is ignored, we will collectively escalate the pending project issues (OC delay, incomplete infrastructure) to MahaRERA and appropriate legal/public forums without further notice.
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The Issue
Immediate Removal and Replacement of CRM Mr. Ashish – Surya Skies Apartments.
We, the undersigned flat owners of Surya Skies Apartments, are writing to officially register our strong dissatisfaction and issue a formal demand regarding your Customer Relationship Manager (CRM), Mr. Ashish.
Despite taking soft possession over the last 3–4 months, we are facing severe, unresolved issues including non-receipt of the Occupancy Certificate (OC), incomplete amenities, unbuilt roads, and multiple construction defects. Instead of facilitating solutions, Mr. Ashish has proven to be entirely incompetent and unfit for this role. We are collectively demanding his immediate removal due to the following critical reasons:
Gross Incompetence: He has zero concrete knowledge or answers regarding project timelines, legal compliance, or engineering updates.
Deceptive Communication: He consistently makes fake promises and gives false commitments to mislead the residents.
Hostile Misconduct: His behavior has become unacceptably rude, dismissive, and arrogant when approached with genuine grievances.
As paying customers, we will not tolerate being treated with disrespect by a representative of your company. Mr. Ashish's toxic attitude is actively damaging your brand's reputation. The society members refuse to engage with him any further.
Our Demands: Immediate termination/removal of Mr. Ashish from the Surya Skies Apartments project. Immediate appointment of a competent, knowledgeable, and professional CRM who can address customers politely and give factual updates. Please note that we expect a written confirmation regarding the change of CRM within 3 days of receiving this letter. If our demand is ignored, we will collectively escalate the pending project issues (OC delay, incomplete infrastructure) to MahaRERA and appropriate legal/public forums without further notice.
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Petition created on 1 July 2026