As a dedicated host on Turo with consistently high-rated service, I, like many others, am constantly being undermined by a system that negatively factors in unrated trips. All of my trips have received five-star ratings from guests, demonstrating my commitment to provide an excellent service. Nonetheless, my metrics are dipping due to the amount of unrated trips, which is unjust.

Turo is an online car sharing platform, highly popular among travelers and locals alike. Its success largely depends on the service provided by the hosts. Thus, the performance metrics of hosts play a critical role in allowing guests to choose the best service. However, the current rating system poses a problem. It considers both rated and unrated trips, which does not accurately portray a host's performance.

It is estimated that many trips go unrated, which in turn impacts the metrics of even the most efficient hosts. This does a disservice to the hosts who strive to provide exceptional service and maintain high ratings. Unfortunately, the current methodology used by Turo is unfair and does not truly reflect a host's quality of service.

Hence, the demand is straightforward: Turo should revise its host rating system. Let only the rated trips count against our metrics while disregarding unrated ones. This will foster a more accurate, fair, and transparent evaluation system for hosts.

By signing this petition, you are supporting thousands of Turo hosts fighting for a fair evaluation procedure. I urge you to make your voice heard – help us rectify this issue. By creating a fair and accurate rating system, we can maintain Turo as a reliable platform for car sharing. Please sign this petition to reform the Turo host rating system.