Shipt shoppers deserve fair treatment — not instant, permanent deactivation.

My daughter isn’t just a Shipt shopper. She’s a single mom of disabled children, juggling medical appointments, therapy sessions, and the unpredictable needs that come with caring for kids who depend on her for everything. Shipt’s flexibility wasn’t just convenient — it was the lifeline that kept food on the table and the bills paid.

She worked hard. She shopped fast. She showed up every day,  completing multiple orders back-to-back. She did everything right — until her on-time rate slipped to 88%. That’s just 2% below Shipt’s 90% rule.

• No warning.
• No conversation.
• No second chance.

Just gone.

Her account — her income — her stability — wiped out in an instant.

That 2% cost her the ability to provide for her family. Not because she stopped caring or slacked off, but because sometimes life happens. Traffic happens. Technology glitches. Shipt’s rigid policy doesn’t care about that. And it doesn’t care about the families left struggling in the aftermath.

This isn’t just her story. Thousands of gig workers live under the constant threat of being deactivated without warning — losing their only source of income because of a number on a screen. It’s inhumane, it’s irresponsible, and it needs to change.

We are demanding that Shipt:

• Offer temporary suspensions instead of instant permanent removal.
• Give every shopper the right to appeal and share their side.

Shipt shoppers are human beings with lives, families, and responsibilities — not disposable workers. If we don’t speak up now, more families will be blindsided, more incomes will vanish, and more parents will be left wondering how they’ll survive the month.

Please sign and share. Help us demand a fairer, kinder policy before another hardworking shopper loses everything over a single rating dip.