Prolonged Service Oversight by Authorized Hyundai Service Centers
Prolonged Service Oversight by Authorized Hyundai Service Centers
The Issue
This petition seeks greater accountability and transparency from Hyundai India's authorized service network regarding the diagnosis and servicing of DCT/iMT transmission systems, particularly issues involving the clutch actuator sensor and related components.
Owners choose authorized Hyundai service centers with the expectation that manufacturer-prescribed inspection, diagnostic and maintenance procedures will be followed by trained technicians. When these procedures are not consistently followed, faults may go undetected, resulting in unexpected breakdowns, expensive repairs, and loss of customer confidence.
In my case, my vehicle was serviced exclusively at an authorized Hyundai service center. Despite multiple scheduled services and opportunities to identify early warning signs, the issue was not diagnosed until it resulted in a major transmission-related failure. I was subsequently asked to bear the repair costs of almost 2 Lakh Rupees, even though the failure may have been preventable had the recommended diagnostic procedures been carried out at the appropriate time.
If you have experienced any of the following, please consider signing this petition and sharing your story:
- Failure of a DCT or iMT transmission due to clutch actuator sensor service oversight.
- Repeated transmission warnings, jerking, loss of drive, or limp mode that were not resolved despite authorized servicing.
- Expensive repairs shortly after routine maintenance.
- A belief that your concerns were overlooked or inadequately investigated by an authorized Hyundai service center.
Customers place their trust in Hyundai's authorized service network because they expect expertise, consistency, and accountability. When that trust is compromised, customers should not be left to bear the consequences alone.
The objective of this petition is to compile genuine owner experiences and demonstrate whether these incidents represent isolated cases or a recurring issue. If a consistent pattern emerges, this collective evidence may be presented before the appropriate consumer authorities to seek an independent review of Hyundai's service practices and customer grievance handling.
If your experience is similar, your signature and your story matter. Together, we can encourage greater transparency, accountability, and fair treatment for all Hyundai owners.

23
The Issue
This petition seeks greater accountability and transparency from Hyundai India's authorized service network regarding the diagnosis and servicing of DCT/iMT transmission systems, particularly issues involving the clutch actuator sensor and related components.
Owners choose authorized Hyundai service centers with the expectation that manufacturer-prescribed inspection, diagnostic and maintenance procedures will be followed by trained technicians. When these procedures are not consistently followed, faults may go undetected, resulting in unexpected breakdowns, expensive repairs, and loss of customer confidence.
In my case, my vehicle was serviced exclusively at an authorized Hyundai service center. Despite multiple scheduled services and opportunities to identify early warning signs, the issue was not diagnosed until it resulted in a major transmission-related failure. I was subsequently asked to bear the repair costs of almost 2 Lakh Rupees, even though the failure may have been preventable had the recommended diagnostic procedures been carried out at the appropriate time.
If you have experienced any of the following, please consider signing this petition and sharing your story:
- Failure of a DCT or iMT transmission due to clutch actuator sensor service oversight.
- Repeated transmission warnings, jerking, loss of drive, or limp mode that were not resolved despite authorized servicing.
- Expensive repairs shortly after routine maintenance.
- A belief that your concerns were overlooked or inadequately investigated by an authorized Hyundai service center.
Customers place their trust in Hyundai's authorized service network because they expect expertise, consistency, and accountability. When that trust is compromised, customers should not be left to bear the consequences alone.
The objective of this petition is to compile genuine owner experiences and demonstrate whether these incidents represent isolated cases or a recurring issue. If a consistent pattern emerges, this collective evidence may be presented before the appropriate consumer authorities to seek an independent review of Hyundai's service practices and customer grievance handling.
If your experience is similar, your signature and your story matter. Together, we can encourage greater transparency, accountability, and fair treatment for all Hyundai owners.

Supporter Voices
Petition Updates
Share this petition
Petition created on 7 July 2026