Preserve Legacy Rewards for Public Mobile Subscribers

The Issue

As a person living on a fixed income, I am deeply concerned about the recent changes proposed by Public Mobile. The company is attempting to migrate us, the Legacy mobile subscribers, to a new reward system that could potentially affect our ability to afford essential communication services. This shift not only impacts me but also affects many others in similar situations who rely on these legacy rewards.

Public Mobile's proposal to move from legacy rewards to 'Public Points' may seem like an innovative approach at first glance. However, it fails to consider the impact on its most vulnerable subscriber base – those of us who are dependent on fixed incomes and heavily rely upon these rewards for affordability.

The legacy reward system has been instrumental in making mobile services accessible for low-income individuals and families across Canada. It's disheartening that Public Mobile is considering changes without fully understanding or addressing the potential adverse effects on its loyal customer base.

We urge Public Mobile not only to reconsider this decision but also engage with its subscribers more transparently when proposing such significant alterations in their service model. Let's work together towards solutions that benefit all parties involved - ones that uphold affordability and accessibility while still promoting growth and innovation within the company.

Please sign this petition if you believe in preserving legacy rewards for Public Mobile subscribers like myself who depend upon them for affordable communication services.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

 

Resources for help:

https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/

https://crtc.gc.ca/eng/contact/

This petition had 91 supporters

The Issue

As a person living on a fixed income, I am deeply concerned about the recent changes proposed by Public Mobile. The company is attempting to migrate us, the Legacy mobile subscribers, to a new reward system that could potentially affect our ability to afford essential communication services. This shift not only impacts me but also affects many others in similar situations who rely on these legacy rewards.

Public Mobile's proposal to move from legacy rewards to 'Public Points' may seem like an innovative approach at first glance. However, it fails to consider the impact on its most vulnerable subscriber base – those of us who are dependent on fixed incomes and heavily rely upon these rewards for affordability.

The legacy reward system has been instrumental in making mobile services accessible for low-income individuals and families across Canada. It's disheartening that Public Mobile is considering changes without fully understanding or addressing the potential adverse effects on its loyal customer base.

We urge Public Mobile not only to reconsider this decision but also engage with its subscribers more transparently when proposing such significant alterations in their service model. Let's work together towards solutions that benefit all parties involved - ones that uphold affordability and accessibility while still promoting growth and innovation within the company.

Please sign this petition if you believe in preserving legacy rewards for Public Mobile subscribers like myself who depend upon them for affordable communication services.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

 

Resources for help:

https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/

https://crtc.gc.ca/eng/contact/

Petition Closed

This petition had 91 supporters

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Petition created on March 13, 2024