I woke up one morning with 44 “likes” on my item. I would’ve been happy to sell my item for $500 but now I am pricing it to $630 in order to get the $500 I want. I feel bad I have to cheat the buyer because Poshmark’s is taking too much. 

Then I went on social media to see what the other Poshers were doing. I saw one who was a mother with two children thrilled that she made $500 in sales that week. I knew Poshmark took $100 from her earnings. That’s a weeks worth of groceries. If she kept to that rate of performance by the month Poshmark would’ve taken $400 from her earnings. That’s as much a her being able to put her children into the sport she’s been wanting them to be involved in.

On top of all this, Poshmarks Customer Service can be majorly developed. One can only contact them through email now. The automated email even states that they may take longer for them to respond on nights and weekends. For a business who uses a large percentage of our earnings for “Customer Service” and to have this be our only access to them is unacceptable. 

Yes, we’re grateful for Poshmark’s platform but their business practices need to be altered in a way that’s truly community centered.

This change will put millions of dollars back into the hands of the people who are doing almost all of the work and will create a more immediate assistance from their Customer Service team when issues arise.