Gcash has been hacked many times and someone needs to answer for their criminal enterprise. Gcash says It will takes them 9 days for an "investigation" from their end and without assurances that your stolen money will be given back. (Why 9 days? Why not 8? why not 10?) It's their app. It's their platform. They got hacked. So why isn't it their responsibility?

Filipinos work hard for their hard-earned money only to be stolen by scammers and criminal enterprises and that Gcash let's it happen without oversight.

We call for the government to investigate Gcash and bring justice to the people!

ON Feb 14, 2023, a scammer hacker sent me a phishing email disguised as "noreply@gcashonlineph" and with it, was able to gain access to my Gcash app and had withdrawn a total of Php 14,900 before I was successful in being able to change my MPIN.

The hacker used http://mybusybee.net/ a Philippine based company for bulk SMS alerts and email marketing campaigns, and they have a lot of Government agencies as a client.

The scam Gcash site IS (do not click the link - scam site still active!) GCash Login (jualbahanbangunan.com).

When I used ICANN Whois for this domain, it said it is registered to a Agustian Dwi Nugroho from a company called PT Tiga Mitra Surabaya (tigamitra.co.id) and the person Agustian Dwi Nugroho works for that company as HEAD OF DIGITAL MARKETING. I have confronted this company and they are asking proof from me on how they stole my money. (defensive)

I've talked to Gcash who said it will take them 9 days of investigation, but also sent me an email that my active case with the title "Account Take Over" (they are the ones who wrote that title) is considered "SOLVED" and that they can't do anything because the "BILLS PAYMENT"  had already been credited to DragonPay.

The transaction is marked "BILLS PAYMENT" and I've asked (no reply) DragonPay that if it was me who sent the payment, what bills did I pay? Why didn't I get a confirmation email that I paid for something? So this is obvious that DragonPay knows that the money did not go to a "bill".

DragonPay said, they can't do anything because the money is already with the person (person not Bill) who has an account in CIMB Bank. CIMB Bank, was the only one who gave me hope, asked me to email them the transaction screenshots and also advice me to file a formal police report. More, they said the investigation from their end will only take 7 days.

I have filed a complaint with the Bangko Sentral ng Pilipinas, NBI CyberCrime Div and hope they help me with this matter. I have also contacted Senator Raffy Tulfo and will contact Senator Grace Poe also.

Gcash and DragonPay have both failed their KYC verification and other security protocols. CIMB Bank and Busy Bee apparently lets criminals be their clients and like Busy Bee, didn't flag when a customer used their platform and use the name "GcashOnlinePH" 

This vicious cycle of criminality or stupidity from big businesses we trust should not go unpunished. Filipinos work hard with their money only to be stolen by the same institutions who says they are here to help us.

We have a culture here in the PH, that after something like this happens, no one fights it. And that is exactly what these companies are expecting us to do.

Help me make a difference and fight these corporate bastards! 

IMO, I think they're all in on it. One big giant conspiracy.
Remember the story of the guy whose job is to delete load from your Globe loads? This one, I think the app itself is also stealing money but finding ways that they don't get blamed for it.