Part 1: Petition Against Forme.Science Exploiting Taylor Swift's Image

We, the undersigned, express our deep concern regarding the unethical practices of Forme.Science, a posture bra company that exploited Taylor Swift's image for their advertising campaigns. As conscientious consumers, we unite in seeking your support to address the following issues and ensure a fair resolution.

Objectives:

1. Contact Taylor Swift's PR Team: We urge concerned individuals to join us in reaching out to Taylor Swift's PR team to bring their attention to Forme.Science's exploitation of her image. We seek their assistance in influencing Forme.Science to address the issues outlined below.
   1. Amendment 3.21.2024: Forme.Science has removed their Taylor Swift pinned post on their Instagram page. This is an improvement but does not remove this concern entirely. Google "forme science."
2. Encourage Honest Reviews on Trustpilot and BBB: Victims of Forme.Science's misleading return policy and substandard customer service are invited to share their experiences through honest reviews on platforms like Trustpilot and BBB. Participants should be ready to respond to any company rebuttals within 48 hours, providing evidence supporting their claims.
3. Advocate for Changes to Forme.Science's Return Policy: Forme.Science's unclear return policy has left many customers confused during the return process. The option to return to the original payment method is often grayed out, leaving only the choice to return for store credit. We call on Forme.Science to revise its policy for clarity and make exceptions for current customers until visual improvements are implemented.
4. Formal Extension of the Return Window: Due to Forme.Science's delayed responses, we urgently request a formal extension of the return window. Many consumers are facing challenges due to slow communication and the existing tight return timeframe.

Part 2: Petition for Fair Consumer Practices

Warnings for Future Customers:

1. Unprofessional Customer Service Responses: Future customers must be aware of Forme.Science's customer service team's unprofessional responses to negative reviews indicate potential issues with customer satisfaction.
2. FDA Registered vs. FDA Approved: Forme. Science's FDA registration does not guarantee product safety or efficacy. Customers should exercise caution and seek clarity on regulatory statuses.
3. Eco-Friendly Claims and Material Composition: Despite claims of organic materials, Forme.Science uses 100% plastic fabrics, raising questions about the authenticity of sustainability claims.
4. Ethical Concerns Regarding Research: Research cited by Forme.Science involves family members of the founder, posing ethical concerns and questioning the credibility of the product's claims. For a detailed understanding, refer to the comprehensive review by USA Today Reviewed.USAToday.

Additional Concerns Raised by Customers:

1. Return Policy Obscurity: Customers have raised concerns about the obscurity of Forme.Science's return policy. The use of promotional codes and the lack of clarity during the checkout process have led to misunderstandings and dissatisfaction.
   1. 1. Amendment 3.21.2024: Forme now has "During promotional sale product can only be exchanged or for store credit." This is an improvement, but the formatting at the end of the product description should be bolded to stand out. There is still no warning during the checkout process after adding a promo code that the purchase would be returnable for in-store credit only.
2. Gaslighting in Customer Responses: Forme.Science's responses to negative reviews, including copy/paste statements, are perceived as a form of gaslighting by using the term "clear" in describing their return policy when it is full of obstructions. The discrepancy between their marketing claims and actual policies has confused customers.
   1. Amendment 3.21.2024: Although their tone has changed, Forme continues to be aggressive with communications demanding negative reviews be removed after some sort of resolution was provided. 
3. Grayed-Out Return Option: Customers have reported a grayed-out "return to original credit" option, leading to frustration and dissatisfaction. Forme.Science should address this issue promptly and provide clear explanations and appropriate resolutions to affected customers.
   1. Amendment 3.21.2024: Forme has responded to some customers with exceptions to those who placed orders before internal and website changes were made. 
4. Refund to Original Payment Method: Customers recommend that Forme.Science refunds customers in situations similar to theirs to their original payment method. This gesture would demonstrate a commitment to fair practices.
   1. Amendment 3.21.2024 Some fortunate customers have managed to secure refunds to their original payment method for returned products with tags. However, some still find themselves out hundreds of dollars due to products rendered unusable and without tags by inaccurate sizing charts. 

5. Backorder Issues and Inability to Cancel Orders:

   Several customers have reported instances where Forme.Science placed items on backorder after purchase, preventing them from canceling orders. Other customers have expressed frustration with Forme.Science's lack of communication and extended shipping times, which do not align with initially provided timelines.

   1. "*Currently, there may be back-ordered items. Backordered items are subject to the return policy, with the return and exchange window starting within 30 days of the order delivery date." 

6. Inaccurate Size Chart and Shipping Issues:

   Customers have reported dissatisfaction with the inaccurate size chart provided by Forme.Science, leading to ill-fitting products. Moreover, there are grievances regarding misleading shipping timelines.

Amendment 3.21.2024:While Forme.Science has taken some steps to address customer concerns, including improvements to their policies and communication, it is clear that more changes are needed to make amends. It is concerning that it took the creation of this petition to see any changes, highlighting the importance of proactive and customer-centric practices.

As long as customers continue to sign this petition, it is evident that there are lingering issues that require attention. It is imperative for Forme.Science to listen to the feedback of its customers and take decisive action to ensure a positive and satisfactory experience for all.

By signing this petition, we collectively call for corrective actions from Forme.Science and seek your assistance in ensuring a fair and ethical business environment. The name of the Petition creator is hidden to protect the creator from retaliation from the brand. Please share your experience in the comments.