PALMCREDIT FRAUDULENT ACT/ POOR CUSTOMER SERVICE


PALMCREDIT FRAUDULENT ACT/ POOR CUSTOMER SERVICE
The Issue
I'm a student of the University of Calabar, Nigeria.
I had an overdue loan of Thirty-four thousand, four hundred and thirty one naira only ( NGN34,431) on my palmcredit loan app, it was ovedue for 5days and i made efforts to pay the sum of fourteen thousand naira ( NGN 14,000 ) to 0772693491-Access Bank, Account name-Transsnet Financial Nig.Ltd.
The account details above was sent to me by their customer service provider with instructions on how to pay offline.
After paying NGN14,000 i sent the proof of payment to them on the 27th July 2021. They refused to clear the part payment i made, and the Amount kept increasing on their app. I contacted them several times but they failed to reply. Three days later being 30th July, 2021 i received an automatic debit alert from my account and the sum of NGN34, 936 was debited to pay the loan
I have been making calls even at the time of writing this petition but all of a sudden the same palmcredit agents that kept on disturbing me with calls couldn't help or answer my calls
This is a fraudulent organisation which needs to be cautioned.
I've been charged over forty thousand naira for a loan of thirty-four thousand naira.
PALMCREDIT loan lenders are fraudsters and i plead for support from everyone reading this petition before someone else becomes a victim!
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The Issue
I'm a student of the University of Calabar, Nigeria.
I had an overdue loan of Thirty-four thousand, four hundred and thirty one naira only ( NGN34,431) on my palmcredit loan app, it was ovedue for 5days and i made efforts to pay the sum of fourteen thousand naira ( NGN 14,000 ) to 0772693491-Access Bank, Account name-Transsnet Financial Nig.Ltd.
The account details above was sent to me by their customer service provider with instructions on how to pay offline.
After paying NGN14,000 i sent the proof of payment to them on the 27th July 2021. They refused to clear the part payment i made, and the Amount kept increasing on their app. I contacted them several times but they failed to reply. Three days later being 30th July, 2021 i received an automatic debit alert from my account and the sum of NGN34, 936 was debited to pay the loan
I have been making calls even at the time of writing this petition but all of a sudden the same palmcredit agents that kept on disturbing me with calls couldn't help or answer my calls
This is a fraudulent organisation which needs to be cautioned.
I've been charged over forty thousand naira for a loan of thirty-four thousand naira.
PALMCREDIT loan lenders are fraudsters and i plead for support from everyone reading this petition before someone else becomes a victim!
26
The Decision Makers
Petition created on 13 August 2021