Thousands of people in the UK purchase shoes online from Nike. These are then delivered successfully to our door. This had been working brilliantly through DPD for a number of years.

But this week, things have changed. Nike have no started using re-branded Hermes to deliver our product.

Hermes is the worst delivery company in the UK. 
- They dont hand parcels directly to people.
- They dont care about delivery of parcels
- They often fail to deliver to the correct house
- They often damage boxes and items being delivered.

Hermes have just undergone a name change. They are now 'Evri'.
But the name change has not resulted in better service.

In just the first week of Evri delivering, they have
- Failed to deliver a limited edition sneaker to me (photograph of someone elses house entirely)
- Delivered a box with a huge rip in it.

I was expecting three deliveries, they screwed up two of them.


NIKE switch back to DPD. Evri might be cheaper for you but YOUR CUSTOMERS HATE THEM.