My name is Madison. As a frequent traveler who relies on a mobility scooter due to my disability, I have faced numerous challenges while navigating air travel. One pressing issue is the repeated mishandling of my mobility scooter by ground crew and ramp agents. Every time I take a flight, there is an overwhelming anxiety about whether my scooter will be properly handled. Unfortunately, there have been occasions where my scooter was damaged due to improper handling.

It is not just about inconvenience; a damaged mobility scooter can mean loss of independence and dignity for those of us who rely on them. The cost of these scooters is significant, and repairing or replacing them can take a toll, both financially and emotionally.

According to the U.S. Department of Transportation, in 2019 alone, over 28,000 wheelchairs or scooters were mishandled by airlines in the United States. This statistic is alarming and highlights an urgent need for better training for the ground crew.

We understand that ground crew and ramp agents have a demanding job, but with proper training on how to safely load and unload mobility equipment, not only can mishandling be reduced, but it can also improve efficiency and customer satisfaction.

I propose a mandatory training program for all airline ground crew and ramp agents. This program should focus on understanding the mechanics of different types of mobility equipment, the correct lifting techniques, and the potential consequences of mishandling.

It is essential for airlines, the U.S. Department of Transportation, and disability advocacy groups to collaborate and develop a comprehensive training module. This initiative can serve as a model for the international community, ensuring that travelers with disabilities are treated with the respect and care they deserve.

By signing this petition, you are supporting a crucial change that promises a more inclusive and respectful travel experience for all. Your signature can be the driving force behind ensuring that mobility scooters and power wheelchairs are handled with the care they require. Please join me in advocating for change that can make air travel a safer and more reliable option for individuals with mobility challenges. Sign and share this petition to push for mandatory training, making a world of difference for countless travelers like myself.