Over the last three months Amazon has gone from offering zero access to people with hearing loss to subtitling 40% of their content, focusing on subtitling their most popular titles. They say that they still aim to subtitle 100% of content and will continue to make progress over the coming months. Sky subtitles: we believe in better Amazon is a fantastic success story, but deaf people are still facing discrimination from many providers. Despite having over ten million paying subscribers in UK, over 96% of Sky’s on-demand content has absolutely no subtitles (e.g. on catch up TV and box sets). Sky has set no timeframe for improving this. Deaf teenager Jamie has set up a petition asking Sky to offer subtitles for their on-demand service. As a Sky subscriber he feels ripped off – and completely excluded from catching up on his favourite TV shows. Sign Jamie’s petition now (https://www.change.org/p/sky-enable-subtitles-for-ondemand) Thank you for your support. Stephanie McDermid