Hey all Ive had a reply and it seems to be the usual automated rubbish; Greetings Summoner! Thank you for taking the time in writing back to us. We are sorry to hear that you feel dissatisfied with our game and service, and we deeply apologize for not being able to meet your expectations. Please know that we do value your sentiments towards our game, and we will be treating your case as Special Feedback. Rest assured that we will be documenting your inputs and we will be sharing them with the relevant departments for discussions and reference. Additionally, we have a feedback and suggestions form that we encourage players to complete as it is a direct communication channel to the Game Team. We take your input seriously, and your suggestions may potentially influence future content or game updates. I have included the link to the form for you below: http://goo.gl/forms/6Tbm3Bcv5GJUJT3f2 Again, we sincerely apologize for any inconveniences caused. Should you ever have any other inquiries, please do not hesitate to let us know. Best regards, Ein Kabam Support ref:_00D301HgIt._500a01HtdrV:ref I will try other departments and update you all soon as I hear anything back Thanks for your continued support.