I am a resident of Enfield, UK and have been struggling to contact my consultant secretary at North Middlesex Hospital. Despite repeated attempts, I have not received any response to the emails I sent. Additionally, I was given eleven different extension numbers but failed to get through on any of them. This is not just my personal experience; many others are facing similar issues with the hospital's telephone response system.

Too often, calls are put through to extensions that do not answer or lead to voice messages stating "mailbox is full". This inefficient system causes unnecessary stress and delays in communication for patients who need timely responses from their healthcare providers.

The NHS Constitution states that patients have the right to access services within maximum waiting times (NHS Constitution for England). However, this right seems unattainable with the current state of North Middlesex Hospital's telephone response system.

We urge North Middlesex Hospital management and relevant authorities in Enfield and Haringey Councils and NHS England to take immediate action. We request an overhaul of the existing telephone response system so that it becomes more efficient and responsive. Patients should be able to reach their healthcare providers without undue hassle or delay.

Please sign this petition if you believe in better communication systems for our healthcare institutions. Your signature can make a difference in improving patient care at North Middlesex Hospital.